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  • Report:  #26200

Complaint Review: Pumppers - Chicago Illinois

Reported By:
- Laguna Niguel, CA,
Submitted:
Updated:

Pumppers
Chicago, Illinois, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a cleaning product from a saleman because i felt sorry for him, and thought i was helping him out. My roommates and i are minor league baseball players, so we also game him our autographs. We bought the product, gave him a coke a left for our game. He didn't give me the sprayer for the bottle, so from the car as we were leaving he said he would leave it at our door. we came home from our game and found we had been riped off. Our X-box, all the games, cds, laptop were missing. He had emptied one of our backpacks into our trash can, apparently to fill it will our things. He also took blank checks (has our signatures) AND took the receipt for the product which was on the table assuming we would not be able to track him. As i purchased this product with a credit card (i cancelled the sale), we were able to get the info on the company and him without the receipt.

Jared

Woodbridge, Virginia


1 Updates & Rebuttals

Pumpitoff Customer Relations

Sumter,
South Carolina,
U.S.A.
With the express purpose of resolving customer concerns posted on RipOffReport.com Pumppers Trust is contacting past and present customers that have f

#2UPDATE Employee

Sat, July 12, 2008

Dear Jared, On behalf of Pumppers Trust I would like to apologize for any inconvenience you experienced with regard to your purchase of our product. I assure you that corrective actions were taken to prevent this type of incident from happening in the future. Pumppers Trust prides itself on providing our customers with the best products and service. We know that customer service is the most important part of what we do and we must take responsibility when things go wrong. If your complaint has not been resolved to your satisfaction, please contact us at your earliest convenience and we will take action to meet your conditions of satisfaction with the utmost urgency. Eddie Hokett Customer Relations Pumppers Trust We have a complete desire to rectify any situation that concerns our customers. Please contact us at your convenience. Phone: 803.481.3190 Email: mrscleanpumpitoff.net

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