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  • Report:  #310482

Complaint Review: Pulte Homes Inc.Pulte Mortgage LLC - Estero Florida

Reported By:
- Marshfield, Massachusetts,
Submitted:
Updated:

Pulte Homes Inc.Pulte Mortgage LLC
9240 Estero Commons Blvd. Estero, 33928 Florida, U.S.A.
Web:
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Categories:
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Ms. Jill Hoffman, VP Sales, Pulte Homes in Estero Florida is refusing to authorize release of my substantial deposit applied to a purshase and sales agreement made over a year ago.

At the present time this particular unit, or building has not yet undergone construction in the Del Webb section of the new town of Ave Maria, in Naples Florida.

Purchase and Sales agreement was signed the latter part of January of 2007.

Mortgage application was taken by a Mr. Mark Brandon of Pulte Mortgage approximately the same time and was approved by Ms. Andrea Larson, approval date 2/28/07. Both of these parties have since left the company.

The mortgage approval sent to me expired on August 20, 2007. As part of this appoval letter it clearly stated that if any financial circumstances have been made since application that the appoval will have to be reviewed.

It has also been brought to my attention in a recent conversation with a mortgage representative at Pulte Mortgage that my mortgage had been cancelled. Apparently Mr. Mark Brandon took the liberty of cancelling my mortgage without my knowledge prior to his leaving the company the first part of 2008.

Since the onset of the signing of the P&S and the application for the loan several major factors have occured. I have suffered the loss of my father in June, 2007 and will shortly taking on role as caretaker for my 86 year old mother. Resulting in a move and taking on a mortgage for my present home.

My profession is as a sales agent for a Realtor in the Northeast. Needless to say my income is suffering due to the current state of the economy.

These factors have been expressed numerous times in varies forms of communication with Ms. Hoffman of the sales department since the latter part of the summer of 2007.

I have also sent letters explaining such to Mr. Richard J. Dugas, Jr., CEO of Pulte Homes, Inc. at Pulte Headquarters in Bloomfield Hills, MI. These communications are referred back to Ms. Hoffman as I understand she has the final say in these matters.

As of the present time Ms. Hoffman is refusing to return the $15,000.00 deposit and has expressed to me that she has no intention of returning the monies to me and that she would be more than happy to send me a release form to release me from the P&S agreement.

To my knowledge neither the building or the unit has been constructed as of this date.

I do not understand why a large corporation as Pulte Homes, Inc. would want any bad communication spread regarding their negotiations. I also don't understand why they would wish to keep the hard earned monies of a potential buyer who might possibly intent to purchase at a later date when personal priorities are met.

Thank you for your understanding,

Ellen

Marshfield

Massachusetts

Anonymous

Marshfield, Massachusetts

U.S.A.


1 Updates & Rebuttals

Thomas

Anderson,
South Carolina,
U.S.A.
Your deposit could become liquated damages if you 'cancel'.

#2Consumer Comment

Wed, February 20, 2008

It depends how your purchase agreement was written... Did you have a mortgage contingency? If so, when did it expire, or did you release it. Usually these are a negative option, i.e. you must call to cancel the contract by a certain date because you couldn't get a mortgage. But you 'had' a mortgage so this is probably irrelevant. The fact that you 'lost' the mortgage may be irrelevant except if you can prove that their employee canceled your mortgage. Did you have 'Time is of the Essence', i.e. a drop-dead-build-by date? Your new personal issues are likely beside the point and irrelevant. ''Mercy'' is likely a comodity in short supply. You really need a real estate attorney on this. Now. Otherwies You will probably be simply SOL.

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