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  • Report:  #280214

Complaint Review: Providian Washington Mutual Insane Finance Charges - Dallas Texas

Reported By:
- Dumfries, Virginia,
Submitted:
Updated:

Providian Washington Mutual Insane Finance Charges
P.O. Box 660433 Dallas, 75266 Texas, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have been struggling paying off Providian aka Washington Mutual for many months now and I had cancelled my account awhile ago. I can't specify a date because it's been so long.

I am looking at my bill right now for 9/11/2007 I had made a payment 8/27/07 of 100.00 and on my statement it states I had made two payments in July for 220.00 however they don't specify I made a payment on 8/27/07 of 100.00 on the bill and they charged me with finance charges once again. Purchase and other charges 74.00 and 40.09 in Finance charges. they state my statement is over limit again for 1592.56 and want me to pay 135.00 after I have made all these payments. My credit limit is 1500.00.

I keep getting calls from them that I am overlimit again and that I must pay but I don't talk to them anymore, they don't seem to listen to me.

9/17 I made a 30.00 payment, 10/10 I made another payment and 10/22 I made another payment, they keep receiving payments from me but keep giving me overlimit fees and finance charges, how am I suppose to be up to date with payments when they keep charging me finance charges and not taking into account I am paying it off.

I don't think this is fair at all.

I also got a bill after the due date. I'm awaiting to receive a bill for this month in the mail and have not received one yet for October. How am I suppose to keep up with these money hungry people. 31.49% for the APR.

I have been locked out of my account for awhile now so they can get me to call them and have them hound me. Apparently online I have been locked out due to excessive failed login attempts and to call customer service 1-800-356-0011.

Prior they also gave me letters apparently being a collection agency I.C.System Inc. one in June, 2007 and one in July, 2007, so I made two small payments to them and I got my payments back. So apparently this seems to me the letters by Washington Mutual aren't legit. I have not received anymore letters from apparenlty I.C. Systems, Inc. on their behalf.

I need help!

Tinteee07

Dumfries, Virginia

U.S.A.


11 Updates & Rebuttals

Laurie

Haslet,
Texas,
U.S.A.
There is a way

#2Consumer Suggestion

Fri, November 09, 2007

File a complaint with the Office of Thrift Supervision. Check when your payment checks cleared your bank account. If they processed your check for payment, yet failed to post it they are at fault. Provide only honest information to the Office of Thrift Supervision.


Burekbeba

Houston,
Texas,
U.S.A.
Pay it all or as much as possible each month to get out from under the debt..

#3Consumer Comment

Thu, November 08, 2007

I used to have those kind of problems too. It was like digging a hole and the more I dug, the more dirt fell on my head. I finally got smart and now treat all of my credit cards, including a WaMu card, like an AMEX card. I pay the entire balance or just about all of it, each month. If you cannot do that, then you are living way beyond your means and will continue this downward spiral. You'll be eaten alive by overlimit and late fees. That's what these credit card companies live for. The best thing you can do if you have more than one such credit card is to approach a local credit union and ask them for a debt consolidation loan. That's how I got out from under my original debt. I went to my local credit union and got that loan, and along with it, a low interest mastercard. My credit has now been repaired as a result of having all those high limit credit cards paid off, I established a good track record with the credit union, and have now financed a home with a nice low interest rate. It can be done, but it takes some belt tightening and tough love on your part. Good luck to you.


Burekbeba

Houston,
Texas,
U.S.A.
Pay it all or as much as possible each month to get out from under the debt..

#4Consumer Comment

Thu, November 08, 2007

I used to have those kind of problems too. It was like digging a hole and the more I dug, the more dirt fell on my head. I finally got smart and now treat all of my credit cards, including a WaMu card, like an AMEX card. I pay the entire balance or just about all of it, each month. If you cannot do that, then you are living way beyond your means and will continue this downward spiral. You'll be eaten alive by overlimit and late fees. That's what these credit card companies live for. The best thing you can do if you have more than one such credit card is to approach a local credit union and ask them for a debt consolidation loan. That's how I got out from under my original debt. I went to my local credit union and got that loan, and along with it, a low interest mastercard. My credit has now been repaired as a result of having all those high limit credit cards paid off, I established a good track record with the credit union, and have now financed a home with a nice low interest rate. It can be done, but it takes some belt tightening and tough love on your part. Good luck to you.


Burekbeba

Houston,
Texas,
U.S.A.
Pay it all or as much as possible each month to get out from under the debt..

#5Consumer Comment

Thu, November 08, 2007

I used to have those kind of problems too. It was like digging a hole and the more I dug, the more dirt fell on my head. I finally got smart and now treat all of my credit cards, including a WaMu card, like an AMEX card. I pay the entire balance or just about all of it, each month. If you cannot do that, then you are living way beyond your means and will continue this downward spiral. You'll be eaten alive by overlimit and late fees. That's what these credit card companies live for. The best thing you can do if you have more than one such credit card is to approach a local credit union and ask them for a debt consolidation loan. That's how I got out from under my original debt. I went to my local credit union and got that loan, and along with it, a low interest mastercard. My credit has now been repaired as a result of having all those high limit credit cards paid off, I established a good track record with the credit union, and have now financed a home with a nice low interest rate. It can be done, but it takes some belt tightening and tough love on your part. Good luck to you.


Burekbeba

Houston,
Texas,
U.S.A.
Pay it all or as much as possible each month to get out from under the debt..

#6Consumer Comment

Thu, November 08, 2007

I used to have those kind of problems too. It was like digging a hole and the more I dug, the more dirt fell on my head. I finally got smart and now treat all of my credit cards, including a WaMu card, like an AMEX card. I pay the entire balance or just about all of it, each month. If you cannot do that, then you are living way beyond your means and will continue this downward spiral. You'll be eaten alive by overlimit and late fees. That's what these credit card companies live for. The best thing you can do if you have more than one such credit card is to approach a local credit union and ask them for a debt consolidation loan. That's how I got out from under my original debt. I went to my local credit union and got that loan, and along with it, a low interest mastercard. My credit has now been repaired as a result of having all those high limit credit cards paid off, I established a good track record with the credit union, and have now financed a home with a nice low interest rate. It can be done, but it takes some belt tightening and tough love on your part. Good luck to you.


Nikki

Coconut Creek,
Florida,
U.S.A.
You need to pay more than that.

#7Consumer Suggestion

Thu, October 25, 2007

If your current balance is $1654.15, and you only pay $150, then your balance will be $1504.15 and you will still be over the limit. Here is what you need to do: Pay $155 to bring your balance down to $1499.15. Plus pay $39 since you will probably be charged an over the limit fee on your next statement since you are over the limit right now. Many times over the limit fees are charged anytime you are over the limit in the previous month, and you are over the limit so you might get that fee on your next statement. Plus pay around $50 for interest charges (I see they were $43+ this month, but pay $50 anyway. So, I know this might be a tough nut to crack, but if you pay $244 (for the reasons stated above, you should stop the bleeding (but see below). Another problem you may have is this. Since your account was suspended, I am guessing your credit limit is now $-0- rather than the $1500 you used to have. Until you pay off the entire balance, you may be charged an over the limit fee every month. Because with a credit limit of $-0-, even $1 owed will be over the limit. You may want to call them to see if this scenario is going to happen. Just don't be late anymore to save the $39 late fee.


Tinteee07

Dumfries,
Virginia,
U.S.A.
Finance charges are high...

#8Author of original report

Wed, October 24, 2007

Hey Nikki, Ok that math was all wrong. In order for me not to get hit with finance charges along with that going over my limit and not getting overlimit fees I have to pay at least 150.00. OMG I feel like IM throwing money away. fianance charges are 43.39 late payment is 39.00 and overlimit fee is 35.00. sigh.


Tinteee07

Dumfries,
Virginia,
U.S.A.
Yes you are right

#9Author of original report

Wed, October 24, 2007

Hey Nikki, it's interesting you posted this because I was just talking this over with my husband. What you explained is correct and I just figured it out. the payment I made for 8/27 they have received, I talked to them and I actually have a bill that I got in the mail on time for Nov. they didn't post it to Oct bill. It's showing payment there. It states I owe 1654.15 now I see what's going on, they say the minumum payment is 97.00 well I will incurr more late fees and late charges which is all together going to be 74.00 if I don't get this down. So now I have to pay an extra 50 bucks since I paid them 90.00 so I won't incurr charges. Thanks Nikki for getting me to take a further look at this, I just hope other people review their bills so this doesn't happen to them.


Nikki

Coconut Creek,
Florida,
U.S.A.
Looks like you're still over the limit

#10Consumer Suggestion

Wed, October 24, 2007

You stated your balance was $1592+. Let's say $1593. If you made a $90 payment, your balance is $1503, so you will be charged an over the limit fee. Here is what you need to do to stop the bleeding. You need to make an additional $3 payment plus you need to add what your interest charge will be at the next statement drop. Look on past statements to see about how much interest you have been paying (probably around $40-$45). If you pay at least another $63 before the next statement gets printed, that should work, as long as the $1592 was your balance for October and the $1592 was your balance before your $90 payment. If your statement already dropped, then they will tack on another over the limit fee. Also, if your statement didn't drop, and you pay the $63, that money does not go towards next month's minimum payment. You will still have to pay that. Also, if your October statement shows an amount other than $1592, you need to take that into consideration. Did your payment of 8/27 ever post? Hope you have the receipt, or cancelled check, or bank posting if it didn't.


Tinteee07

Dumfries,
Virginia,
U.S.A.
finance charges

#11Author of original report

Wed, October 24, 2007

I have paid way over the min due, 7/17 120.00, 7/31 100.00 and 8/27 100.00 to try and ensure no late fees extra are added, doesn't matter how much I pay off they find a way to creep that account over limit. As of now I owe 30.00 but they want me to pay 96.00, I've already made a 90.00 payment and hope fees don't incurr again, it's frustrating to pay all this money when somehow the charges seem to find away over limit again even though I dont use the card and has been cancelled.


Nikki

Coconut Creek,
Florida,
U.S.A.
You incur finance charges every month.

#12Consumer Comment

Wed, October 24, 2007

You incur finance charges every month. You are charged interest, and probably an over the limit fee every month. It doesn't matter that you are making payments, they don't waive the finance charges to help pay your bill off. Also, if you are not making the minimum payments every month, you are probably being hit with late fees too. The interest charges won't stop until you pay the bill off. The over limit fees will stop when you bring the account under the limit, and the late fees will stop when you make the full minimum payment by the due date each month. Also, if you owe $1592, don't just make a $92 payment. Then you will be right at your limit and when the interest is added in your next statement, you will be over the limit again.

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