Tue, October 24, 2000
Date: Tue, 24 Oct 2000 20:06:17 -0700 This email is a rebuttal to RipOff #1399. It was sent by Dan at [email protected] Premier Floors Inferior carpeting rip-off (#1399) They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: Dan Their phone number: 231 941 1034 Their relationship to the company: Advocate Rebuttal: Carpet is just fabric you walk on. Unfortunalty you are uglying out the carpet, not wearing it out. Ugly out is not a warranted item. Why is your carpet showing signs of traffic so soon? Because you purchased a soft carpet (fabric). You should have been informed of traffic hiding carpets such as berber's. Also keep in mind, builders are famous for buying the cheapest floorcoverings made, you may have upgraded, but upgrading for low quality to medium quality is not enough. This should have been explained to you by your salesperson. But to many times customer think the are beating the system, when the just end up with a poor performing carpet. There is nothing you use more in your home than your floorcovering, nothing. Customers will spend twice as much on your kitchen cabinets, when they should be spending it on carpet. [email protected] A Carpet store owner in Michigan.