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  • Report:  #3160

Complaint Review: Pitri Chrysler Plymouth Jeep Of Scottsdale - Scottsdale Arizona

Reported By:
- Phoenix, Az,
Submitted:
Mon, September 04, 2000
Updated:

Pitri Chrysler Plymouth Jeep Of Scottsdale
6460 E. McDowell Road Scottsdale, 85257 Arizona, U.S.A.
Phone:
480-994-4999
Web:
N/A
Categories:
Auto Dealers
Tell us has your experience with this business or person been good? What's this?

On 8-15-2000, I went into the dealership to try and purchase a 1993 Grand Am that I had looked at a month prior. I finally had enough for a down payment. I talked to Wayne Laird, and he took my check for 800 and said that the finance guy would be drawing up the contract. I signed the necessary papers, and he told me that it was only bindable if they could get me financed. They gave me the keys to the car and told me if I didn't hear from them by Thursday, the car was most likely mine. They called me Saturday and said they needed additional paperwork. He also gave me a copy of the contract and told me to go to my credit union in person to see if they would finance me. I was turned down. Tuesday Mr. Alan Rapp, the sales manager, called and told me to bring the car back to them and I told them I would after I got off work. On my way into work,I stopped at a store, and when I came out noticed someone had hit the passenger front side of the car. I went home and called Wayne Laird at Pitre and told him what had happened. When I took the car down to them, after looking at the vehicles damage, the sales manager, Mr.Alan Rapp told me that they were keeping my check for the 800 dollars until this matter had been settled with my insurance company. After we left, I called my insurance company and they said I was not responsible for that vehicle because it wasn't mine, and that's why they have insurance. I then went down to the bank to stop payment on my check, but Pitre had already rushed down and cashed it. I then called an attorney who told me that they have to give me my money back, or give me the car. I went down to Pitre the next morning, 8-23, and the General Sales Manager, Mr. Robert Dombrowski, gave me an estimate for the damage, told me they were keeping my money, and that I owed around 500 more, if my insurance wasn't going to pay. I told him that I had contacted my insurance company and they said that Pitre was liable for the car, and told them I wanted my money back. Mr. Dombrowski told me I wasn't going to get my money back unless the car was fixed. Now I no longer have any money to get a car, and they have the car too! I spoke to an attorney and he told me the same thing that my insurance company told me, Pitre is responsible for that vehicle, not me.



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