• Report:  #1028

Complaint Review: Pierre's Auto Service & Sales - Pompano Beach Florida

Reported By:
- Coconut Creek, FL,
Mon, December 20, 1999

Pierre's Auto Service & Sales
3991 North Dixie Highway Pompano Beach, 33064 Florida, U.S.A.
Auto Repair Service
Tell us has your experience with this business or person been good? What's this?
May 18, 1999 I had my son's van towed to Pierre's Auto Service & Sales because it was overheating. He told us the van needed a valve job, timing chain and water pump at a cost of 1200.00.

His repair bill showed the following:

New water pump; Timing belt; Head gasket set; timing belt **something; Dist. Cap; Dist. rotor; 6 spark plugs; antifreeze; valve job.

He made a note on the invoice that one piston had no compression and would need lower end engine to be rebuilt. Total Cost of repair was $1212.41.

May 24, 1999 the van overheated and was towed back to his place of business.

His repair bill showed the following:

Install used block, new rings, bearings, 1 piston, 1 head, freeze plugs, oil change, anti freeze, new radiator, dist. cap and rotor. A/C conversion.

Total Bill this time $1,743.78 and the van was ready for pick up on 8/2/99.

When we picked up the van we commented on how it shook and how loud it was. He said that would work it's self out.

In late November we took the van to a second place because he was having transmission problems with a NEW transmission. We were informed that the transmission would not be covered under warranty because the van had over heated and burned the transmission up. We told this company of the work that had just been done on the van. He inspected the van carefully and informed us that the work was never done. The motor had never been pulled and the piston still had no compression. That was why it runs so rough. He said it did have a new radiator and that was about the extent of the repair that we had paid $3,000 for.

I have copies of the bills from Pierre's and I have a notorized letter from the transmission company stating the above to be true and he is willing to go to court for us.

1 Updates & Rebuttals

steven j. fabrizio

pompano beach,
United States of America
new owner since 2002

#2REBUTTAL Owner of company

Sat, January 14, 2012

my name is steve fabrizio i am the new owner of pierres complete auto service since sept. of 2002 .      I   wouldlike to say  sorry to the person who was ripped off by the former owner of pierres auto repair .   But i haved own this shop since 2002  and would want people to know that this complaint is no reflection of my work. I hope people look at the dates of the complaint and realize that was a different personwho owns this repair shop now and not make an assumpsion on this report that we rip people off also .                                  

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