I went in May to replace my battery. They charged me $65 to diagnose the problem when I told them I knew it was the battery, but I agreed to it. I'm a 19 year old female and the bastards took me for all they could!
When I got my car back, I noticed I had a dent in the top of my hood. I opened it and saw they had put bolts in that didnt fit there and when they closed the hood it put a hole in it.
The a*s holes give me the run around for 3 months and then they tell me they can't fix it because I took too long to get back to them. Thats a bunch of bull!!!! If they hadn't given me the run around for 3 months!!! It's not my fault but theirs!!!!