We have a 1993 pontiac grand am, it was having a hard time turning over (cranking). One day it started sputtering, and shaking and then it stalled. I would turn over but when put in gear it would stall. took it to Pep boys in Brooklyn Center, MN for repair, but they didn't have a Tech. so they towed it the Coon Rapids, MN store. They had my car for 15 days. after disgnostics they reported that i had two bad fuel injectors that caused a surge to my ecm and prom and blew them out, so we authorized the repairs.
we pick up the car and the same problem we had prior to the car stalling still existed only now smoke was coming from the hood and there were strong fumes as well. we took the car back two times and they said they found nothing wrong with it, but the problem still existed.
Brooklyn Center, MN finally had a Tech. so we took it there. Some how they found a bad fuel regulator, spark plugs and wires. The car now runs and starts like nothing was ever wrong with it. My husband and I feel we were ripped off. The replaced unneccassary things such as the ecm, prom and maybe even the fuel injectors.
We feel we should be refunded the money of the whole to repair car which is 969.14 & 321.63. However we will settle for the refund of the 969.14 because we feel these repair we not needed. It seems as though they made speculations. We also were given the run around by the store management and their cooperate office operators.