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  • Report:  #1509619

Complaint Review: Payoneer Inc. - New York New York

Reported By:
Bina - Mirpur, Bangladesh
Submitted:
Updated:

Payoneer Inc.
150 West 30th Street, Suite 600, New York, 10001 New York, United States
Phone:
6466583695
Web:
https://payoneer.co.
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I am using from more than 3 years Payoneer account services with standard goodwill. Payoneer Reference : 210626-001959 I kept GBP & Euro in Pioneer's account to settle the boy after raising the child well in education. But I recently went to check the GBP balance in Pioneer's account and saw that all my GBP & Euro balance has been hacked and transferred by the hacker. All of GBP & Euro balance sent to other Payoneer accounts. I believe this may happen within Payoneer activity and Payoneer will take care for these stolen and unauthorized amount. The date, amount, transaction number and details of the stole and unauthorized transaction which was transfer are given below:

15 Dec 2019 Transaction ID 166051216 5000 GBP Completed

14 Dec 2019 Transaction ID 165957052 15000 GBP Completed

13 Dec 2019 Transaction ID 165801429 14700 EUR Completed

17 Dec 2019 Transaction ID 166559209 5000.56 GBP Completed

I have already informed Payoneer in detail, they have asked me for an alternative email id so that the next contact can be made. I already provide my alternative email id to Payoneer. I am set with new login info. Payoneer said they arr investigate and will reply me soon. But not sure how they recovered my money.

I am eagerly waiting how they are doing this investigation. I am very worried and anxious that so much of my money has been stolen and unauthorized, I want to get proper investigation and my money back.

Thank you,

Bina Parvin



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