• Report:  #3052

Complaint Review: Nouse Ford - Chillicothe Ohio

Reported By:
- washington court house, oh,
Fri, August 25, 2000

Nouse Ford
Chillicothe, Ohio, U.S.A.
Auto Dealers
Tell us has your experience with this business or person been good? What's this?
Some dealers will do anything just to make a sale. In April 2000 my son was sold a new Mustang at Nouse Ford in Chillicothe, Ohio.

At the time he was an employee and had just been moved to a new job within the dealership with the understanding of getting a substantial pay raise. This turned out to be NOT the case. In fact, he ended up making LESS money at the new job (no, it was not in new/used car sales). As an employee, my son thought they would certainly be fair and honest with him. WRONG! They gave him an extremely bad deal on the trade-in, they did not give him the expected "employee discount" at the time of purchase, and slipped in a financing deal that called for 17.45% interest.

I have since obtained SOME adjustment on the price. Of course, the dealer then decided to charge more for wheels and tires that were put on the car about a month earlier. At this point, the loan has not been processed.

My son realizes that he has been ripped-off, given a monthly payment which nobody in his/her right mind would even consider approving, and wants to dump the Mustang. During a recent trip to Nourse, he saw a copy of the credit application showing income figures that were greatly inflated - and it was NOT in his handwriting. He requested a copy- but was refused.

2 Updates & Rebuttals

Thank you badbusinessbureau.com


Tue, December 12, 2000

The tried to do the same thing to my sister, by changing the interest rate. She was insisting on buying then car. This morning I was doing a search on these crooks and up came your web site! My sister is now going to another dealer. She thanks you and I thank you. Pat G. Ohio

They did this to me too .. BBB said they have a satisfactory rating?


Tue, October 24, 2000

To: [email protected]
From: LRM

Subject: They did this to me too .. BBB said they have a satisfactory rating?

Date 10-24-00

Sorry I did not see the rip-off report before I went to this dealer. They did much worse to me. You were lucky.

I called the BBB. Very strange. BBB said they have a satisfactory rating? I asked them again, "your telling me they have had no complaints?" ... the woman then said, "well, Nourse Ford has been a member in good standing for many years, and they have resolved any disputes." I asked the woman why she did not tell me that right off? I asked her, what were those complaints?
The woman said it was against their policy to give out that information.

I then told her, well what the hell good is the BBB. I hung up on them.

Then I read the story on your rip-off report home page about the Better Business Bureau! WoW !

I later called back and told the BBB and threatened to sue them.
I will be calling them again and letting them know about the rip-off report I field with the badbusinessbureau.com.

Thank you for your service.
It's about time.


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