Andrea
Denver,#2UPDATE Employee
Fri, July 19, 2002
I admit that the OLD i1000's do have a lot of problems with dropping calls, but there are a lot of other model phones that Nextel Offers. Also keep in mind that (as mentioned in other rebutals) that unlike all the other major cell phone companies, Nextel phones and radios do not share off other companies cell sites, which means that the calling areas are smaller. Nextel phones are not capable of sharing these cell towers due to the fact that we provide Direct Connect (radio feature). Also, I have used other wireless phones from different providers, and If you can honestly tell me that you haven't expieranced dropped calls with them, then I wouldn't believe you. One last thought, we do have a network team that specializes in locations and working on issues with the cell sites, so if you find that you are experiancing more than average dropped calls, call into customer care and have them submit a request to the Network Management dept for investigation of the trouble area...be sure to have the phone your having the dropped calls with on your person so locations can be verified...thank you