- Report: #42977
Complaint Review: NextCard Visa - Norcross Hawaii
-
Author Not Confirmed
Why?
NextCard Visa
Norcross, Hawaii, U.S.A.
Phone:
866-290-9235
Web:
N/A
Categories:
Business Rating:
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NextCard, Visa rip-off fraudulent Omaha Norcross Hawaii
I was totally dumbfounded when I read in the newspaper about NextCard filing bankruptcy in the summer of 2002. Then I read that a banking company was to purchase the larger debitors of NextCard and take over the collection of the debits.
Well I fell into this category...I have a large credit card debit over $3,000.00. Well to my surprise my following bill came with the interest rate lowered to 5.99% I was so pleased. This was for 4 months...until the billing cycle messed up my payment process. As so many people I am paid twice a month the 13th and 28th I account for my payments to be taken out and paid each month from the same pay period each month. Well the holding card company shortened my cycle billing for a payment without my even noticing so I waited untill my regular pay periold to send off my payment.
Low and behold I received the next statement showing a late fee plus my interest rate jumped to 21.99%. I fantically called the number on my billing to go over this error but to no avail I got an automated voice with numbers to select and NO human to help me out. I got on the website they offer no way to email them. This has been going on now for 3 months with no response from the holding company of NextCard.
I feel I have been totally taken advantage of without having the pleasure of knowing how they could get by with this. I am so furstrated I just needed to sound off thanks for listening!
Anon
Springfield, Illinois
U.S.A.
Well I fell into this category...I have a large credit card debit over $3,000.00. Well to my surprise my following bill came with the interest rate lowered to 5.99% I was so pleased. This was for 4 months...until the billing cycle messed up my payment process. As so many people I am paid twice a month the 13th and 28th I account for my payments to be taken out and paid each month from the same pay period each month. Well the holding card company shortened my cycle billing for a payment without my even noticing so I waited untill my regular pay periold to send off my payment.
Low and behold I received the next statement showing a late fee plus my interest rate jumped to 21.99%. I fantically called the number on my billing to go over this error but to no avail I got an automated voice with numbers to select and NO human to help me out. I got on the website they offer no way to email them. This has been going on now for 3 months with no response from the holding company of NextCard.
I feel I have been totally taken advantage of without having the pleasure of knowing how they could get by with this. I am so furstrated I just needed to sound off thanks for listening!
Anon
Springfield, Illinois
U.S.A.
4 Updates & Rebuttals
Teri
Springfield,Illinois,
U.S.A.
mysterous company
#2Author of original report
Tue, January 28, 2003
I have written NextCard at the Norcross GA address each month for the past 2 months in hopes they will at least acknowledge that I have tried to seek assistance from a human being at this unknown company which bought out my debit. Nothing except the month bills have been received from the mysterous company.
Teri
Springfield,Illinois,
U.S.A.
mysterous company
#3Author of original report
Tue, January 28, 2003
I have written NextCard at the Norcross GA address each month for the past 2 months in hopes they will at least acknowledge that I have tried to seek assistance from a human being at this unknown company which bought out my debit. Nothing except the month bills have been received from the mysterous company.
Teri
Springfield,Illinois,
U.S.A.
mysterous company
#4Author of original report
Tue, January 28, 2003
I have written NextCard at the Norcross GA address each month for the past 2 months in hopes they will at least acknowledge that I have tried to seek assistance from a human being at this unknown company which bought out my debit. Nothing except the month bills have been received from the mysterous company.
Teri
Springfield,Illinois,
U.S.A.
mysterous company
#5Author of original report
Tue, January 28, 2003
I have written NextCard at the Norcross GA address each month for the past 2 months in hopes they will at least acknowledge that I have tried to seek assistance from a human being at this unknown company which bought out my debit. Nothing except the month bills have been received from the mysterous company.
