• Report:  #996

Complaint Review: NewCom Inc and Aura Systems - Westlake Village California

Reported By:
- Tempe, Arizona,
Sun, December 12, 1999

NewCom Inc and Aura Systems
Westlake Village, California, U.S.A.
Electronic Manufacturers
Tell us has your experience with this business or person been good? What's this?

NewCom, Inc. either makes CD-ROM drives that are JUNK! They were, within, the past year bought out by Aura Systems and then filed for bankruptcy.

A real chicken way out for a company that makes defective drives and does not stand behind warranties and also does not honor rebates.

I purchased a CD-Rom drive from them that was supposed to have a $20.00 rebate and a one year warranty. It was defective from the very beginning and I couldnt get a resonse from the company on how they were going to handle the problem.

This thing makes as much noise as an jet taking off. I never did receive my rebate, either. It wasnt too long ago I saw Staples was still selling NewCom drives. I e-mailed them right away about the defective drives and my troubles with NewCom and did not receive a response from Staples, either.

NewCom makes, or made, drives for other companies as well, so when anyone wants to purchase a new CD-ROM, or even a CD-RW, drive they should contact the company and find out who the manufacturer is before buying.

If it was made by NewCom pass on it and pay a little more for a good quality drive from a reputable manufacturer that doesnt file for bankruptcy so they dont have to honor warranties and rebates! Like NewCom!!!

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