- Report: #996
Complaint Review: NewCom Inc and Aura Systems - Westlake Village California
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Author Confirmed
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NewCom Inc and Aura Systems
Westlake Village, California, U.S.A.
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NewCom, Inc. makes CD-ROM drives that are JUNK! now aka Aura Systems ..now in bankruptcy ....Staples stores continue to sell them!
NewCom, Inc. either makes CD-ROM drives that are JUNK! They were, within, the past year bought out by Aura Systems and then filed for bankruptcy.
A real chicken way out for a company that makes defective drives and does not stand behind warranties and also does not honor rebates.
I purchased a CD-Rom drive from them that was supposed to have a $20.00 rebate and a one year warranty. It was defective from the very beginning and I couldnt get a resonse from the company on how they were going to handle the problem.
This thing makes as much noise as an jet taking off. I never did receive my rebate, either. It wasnt too long ago I saw Staples was still selling NewCom drives. I e-mailed them right away about the defective drives and my troubles with NewCom and did not receive a response from Staples, either.
NewCom makes, or made, drives for other companies as well, so when anyone wants to purchase a new CD-ROM, or even a CD-RW, drive they should contact the company and find out who the manufacturer is before buying.
If it was made by NewCom pass on it and pay a little more for a good quality drive from a reputable manufacturer that doesnt file for bankruptcy so they dont have to honor warranties and rebates! Like NewCom!!!
