Aahmes
Middletown,#2Author of original report
Sat, September 29, 2012
Thank you very much for a quick response from N.E.W.
My report was addressed very quickly by National Electronic Warranties. I was contacted by Claude Bouchard, Customer Relations Specialist. He, promptly, handled my situation by sending a refund check for the original price of my tv!
Now, instead of waiting 2 more weeks, i'm buying a new set today.
I appreciate Ripoff Report's help, and N.E.W.'s rectification of the situation.
Laura
Sterling,#3UPDATE Employee
Wed, September 26, 2012
Hello,
We are the company who administers Walmart's Product Care Plan. We'd like to help resolve your situation quickly so your TV is back up and running. Please email our corporate escalations team at [email protected] with your name and the phone number you used to register your claim. We apologize for any frustrations you've encountered.
NEW Customer Service Companies