- Report: #1522997
Complaint Review: Midas Tires and Auto Repair - Winter Haven Florida
Reported By:
jill -
Winter Haven, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Midas Tires and Auto Repair
1670 3rd Street SouthWest Winter Haven, 33880 Florida, United States
Phone:
863-508-6708
Web:
N/A
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Midas Tires and Auto Repair Midas damage was caused after performing an oil change Winter Haven Florida
Report Attachments
Called and asked if they performed oil changes on Mercedes, they replied, "Yes, bring it in." On my way home after Midas performed an oil change, I smell something burning, the temperature gauge is normal so I proceed until my vision was impared by the amount of smoke coming out from around my hood, I pull over, lift the hood, and after the smoke subsides, I see puddles of oil, and oil spilled all over different parts of the engine. I called Midas and informed them of the situation, they said to bring the car so they could take a look, I then explained how that probably wouldn't be a good idea considering the obvious. After they looked at the car after it having to be towed back there, the manger briefly explained there was a malfunction with the "pump" they use to put the oil in, however, couldn't explain why the oil spilled wasn't cleaned up, or why the proper amount of needed oil wasn't replaced, and why there was oil and grease smudges all over the outside, and inside of the car. The mangager then said they corrected the problems and car was ready, I arrived and the car hadn't been moved, and was in the same condition they left it in the day prior when I picked it up. I asked what exactly did they do, and the manager said they added more oil. Due to the amount of oil spill that they left sitting, and car being driven without any oil, resulted in a signifigant amount of damage to my car, enough damage, I now sit here with no transportation, which is why I have all this extra time to put a warning out for consumers. In addition, I find Google and the Federal Trade Commission partly responsible, for not regulating the validity of reviews posted online.
Most of the positive reviews given for Midas are fake reviews to offset the negative reviews from real paying consumers who are posting their negative and damaging experience. I cross referenced the names of the positive reviews given and have found most are affiliated either by being employed by Midas or, relatives, and spouses of the employed. The owner even left a positive review.
