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  • Report:  #681

Complaint Review: MCI Worldcom Customer Relations - Iowa City IOWA

Reported By:
-
Submitted:
Sat, September 18, 1999
Updated:
Sun, October 17, 1999

MCI Worldcom Customer Relations
P.O.Box -4600 Iowa City, 52244 IOWA, U.S.A.
Phone:
1-800-444-3333
Web:
N/A
Categories:
Communications & Networking

I have an International Calling Plan with MCI Worldcom to call

Barbados at $0.58 per minute.In the last two months MCI has started billing me at random rates.

In the month of (August)MCI Worldcom charged me $1.475 per minute for the month of July.

For (September)MCI Worldcom charged me $1.71 per minute for

the month of June.

Please note this is in the same order.

I first tried to call the 800 number printed on my bill which it

turns out to be Delta Airline Frequent Flyer Number.Finally my

local telephone operator connected me to MCI Worldcom.

I have tried to get this situation resolved by calling the MCI

Worldcom.I have called the customer service atleast 5 times and

each time they have not been able to resolve my problem and keep

connecting me to someone else.

The amount of money is quite large.

I am at the end of my efforts and I am hoping there is someone who can help me to get some assistance woth MCI Worldcom.

I am really desperate.



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