• Report:  #3776

Complaint Review: M2 Collision - Santa Monica California

Reported By:
- Los Angeles, CA,
Sun, November 05, 2000

M2 Collision
Santa Monica, California, U.S.A.
Body Work & Repair
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I was in an automobile accident approximately 1 month ago and took my car to my State Farm approved repair center, M2 in Santa Monica, CA. They took my car for 10 days and "seemingly" fixed my car. Within a few days I noticed a "rattling" sound in approximatley the same area of damage from the accident. I thought it may be coming from my trunk as I had been moving and had lots of loose items there. However, another week went by and a piece of the wheel well (fiberglass like material) fell down and was dragging on the ground. I was in a hurry and on my way to an important engagement, therefore didn't have the time to return to M2. I pushed the fiberglass up so it wouldn't drag and then noticed scratches in the area which was supposed to have been fixed. Upon further notice I saw areas which had been painted over on the body. M2 obviously used old parts to repair my car's body and didn't properly connect everything under near the wheel well. Upon professional review, it may be worse than what my untrained eyes can see. At this time, my car isn't safe to drive and pieces from under the the right front side keep hanging down. THis is a gross misrepresentation of repair, and UNSAFE to potential consumers.

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