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  • Report:  #171519

Complaint Review: Landmark Chevrolet - Humble Texas

Reported By:
- humble, Texas,
Submitted:
Updated:

Landmark Chevrolet
17502 Favor Bend Dr Humble, 77396 Texas, U.S.A.
Phone:
281-454-6922
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Well, let begin with saying, that I have never been treated the way that I was treated at Landmark.Six months ago I bought a car from the used car center with the understanding that at six months I could trade it in for a car of my choice, yea sure. Went to buy a new car, and was told that my pay off was to much, well that is because they never even checked. I found out that my pay off was almost 3000.00 less then what they stated. So therefore I went back and put 2000.00 down and I have been driving my new car for three days, when Landmark called me and said that they were sorry but so far I have not been appoved and to keep the car until they get me approve so I requested for them to go threw the same finance company from before. I called to see what the answer from the finance deptartment was and was told to call and find out from the finance company they even gave the name of the finance officer to whom that I needed to check with, so kindly I did that and while on hold I over heard the finance manager bad mouthing me to them. I then proceed to hang up and call the salesman who in fact told me to call to check the statis of my application and inform him that I over heard the manager state that he is trying to get me to bring there car back. When in fact that was not discussed yet because the sales manager said that he was still trying to get me approved.

Well my phone rang and it was my finance company for my old car stating that I was causing trouble in her office which all that I was doing was checking the statis on my application like I was asked to do. So I will be taking this car back today and I will let everyone know that they are cheats and liers and if you do not want to spend alot of time on crap please do not go there. I am very upset... I will be reporting this to the proper management...

Stacy

humble, Texas
U.S.A.


6 Updates & Rebuttals

Anonymous

Magnolia,
Texas,
U.S.A.
Don't listen to Steve!

#2Consumer Comment

Sun, June 22, 2008

Okay...let's just get this out front, I have no affiliation with Landmark/Bill Heard nor will I ever. I am 110% against their practices as a company. But I am a car salesman, and I won't stand by and read some schmuck say all car salesman are scum/liars/cheats...I ASSURE you we're all not. Some of us enjoy working with people everyday and making them happy, giving them great deals on cars they want and in some cases need. I have NEVER lied to customer, I have NEVER had a customer that wasn't satified with my service or the service of my place of business; and I have a stack of letters from each of them to back it up. Fact of the matter is that yes...there are dishonest people in this business that have no hearts, but don't put us all in that category. I mean, do we come bother you at work, Steve, and throw rocks at you while your mowing? No...get a life bud. And Stacy, I'm sorry to hear how you we're treated...it sux. You really need to go with a dealership known for their positive reputation, not because they are the biggest Chevy dealer in the world. Just because a smaller dealer doesn't have the exact car you want on the lot...doesn't mean they can't get it, it's called a dealer trade. Best of luck in the future.


Lorraine - Geek Consumer Advocate :-)

Phoenix,
Arizona,
U.S.A.
Is it me?

#3Consumer Comment

Fri, January 13, 2006

Is it just me or is there something really wrong with a car saleman, who lies, that is from a town with the name of ... Humble?


Lorraine - Geek Consumer Advocate :-)

Phoenix,
Arizona,
U.S.A.
Is it me?

#4Consumer Comment

Fri, January 13, 2006

Is it just me or is there something really wrong with a car saleman, who lies, that is from a town with the name of ... Humble?


Lorraine - Geek Consumer Advocate :-)

Phoenix,
Arizona,
U.S.A.
Is it me?

#5Consumer Comment

Fri, January 13, 2006

Is it just me or is there something really wrong with a car saleman, who lies, that is from a town with the name of ... Humble?


Lorraine - Geek Consumer Advocate :-)

Phoenix,
Arizona,
U.S.A.
Is it me?

#6Consumer Comment

Fri, January 13, 2006

Is it just me or is there something really wrong with a car saleman, who lies, that is from a town with the name of ... Humble?


Steve

Bradenton,
Florida,
U.S.A.
Stacy, this is a very common scam.. salesman are scum. They are trained in how to lie, cheat and steal

#7Consumer Suggestion

Fri, January 13, 2006

NEVER take possession of a car until your financing is APPROVED and you SIGN the FINANCE contract, not the purchase contract. ALL car salesman are scum. They are trained in how to lie, cheat and steal. Thats what they do. Your case is not unique. It is the standard operating proceedure. I cant wait for the car salesman rebuttals.

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