- Report: #110302
Complaint Review: LANDMARK CHEVROLET - HOUSTON Texas
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Author Not Confirmed
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LANDMARK CHEVROLET
9111 NORTH FREEWAY HOUSTON, Texas, U.S.A.
Phone:
281-820-8100
Web:
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LANDMARK CHEVROLET rip-off! HOUSTON Texas
I went to Landmark Chevrolet to purchase a car because I received a pre-approval letter in the mail. When I arrived I waited around for a salesperson to help me who just referred me to another guy who referred me to another guy. In making the purchase the sales person Victor Salinas asked me for a down payment and I advised that I could make a down payment only if her can take it in two payments and allow hold my check.
I gave him a check for $1000.00 but the next day when signing my contract advised him that I could not do the 1000.00 because I did not want to take the money from my 401k. I told him that I could do the 500.00 on 9/23/04. He said ok and filled out the hold form for my check and I was suppose to bring him the 500.00 on 9/23/04 and he would give me my check back.
When I awoke on 9/23/04 to go to the bank to get the 500.00 I did not have the available balance in my account. Mr. Salinas had already deposited the check for 1000.00 into my account and my bank paid it on 9/22/04. When I called Mr. Salinas that morning he admitted to the mistake and said that he could not help me. I then went to Hilda Garza, the sales manager, who promised me that she was sorry but she would get me the 500.00 check on Thursday 9/23/04.
On my way to Landmark to get my refund I called Hilda who then advised me that the person she needed to sign the check was not in for me to come in on Friday 9/24/04. I arrived at Landmark on Friday 9/24/04 to find that my check was still not there, but in the mean time my account was now 200.00 overdrawn because of their mistake. When I advised Hilda that because of the principal of the matter I no longer wanted to purchase the car from them she advised me that if that was the case she was not giving me anything back.
I tried to speak to the GM, Charlie Moore, who would not come out of his office on Saturday, 9/25/04 so speak to me. I spoke with Roger T, who is suppose to have some type of control, who told me that he could not do anything until monday. For the whole weekend I was not able to make any purchases or pay any bills because of Landmark's mistake. As of today 9/27/04, I have called Landmark 2 times to speak to Charlie Moore or Don Fullen who are not returning my calls.
Do not ever purchase a car from them. From my understanding in speaking with a security guard at the location they have had to settle 3 lawsuits out of court for the same error and the company is not doing good on car sales at all because of the way they treat their customers.
Latashia
HOUSTON, Texas
U.S.A.
I gave him a check for $1000.00 but the next day when signing my contract advised him that I could not do the 1000.00 because I did not want to take the money from my 401k. I told him that I could do the 500.00 on 9/23/04. He said ok and filled out the hold form for my check and I was suppose to bring him the 500.00 on 9/23/04 and he would give me my check back.
When I awoke on 9/23/04 to go to the bank to get the 500.00 I did not have the available balance in my account. Mr. Salinas had already deposited the check for 1000.00 into my account and my bank paid it on 9/22/04. When I called Mr. Salinas that morning he admitted to the mistake and said that he could not help me. I then went to Hilda Garza, the sales manager, who promised me that she was sorry but she would get me the 500.00 check on Thursday 9/23/04.
On my way to Landmark to get my refund I called Hilda who then advised me that the person she needed to sign the check was not in for me to come in on Friday 9/24/04. I arrived at Landmark on Friday 9/24/04 to find that my check was still not there, but in the mean time my account was now 200.00 overdrawn because of their mistake. When I advised Hilda that because of the principal of the matter I no longer wanted to purchase the car from them she advised me that if that was the case she was not giving me anything back.
I tried to speak to the GM, Charlie Moore, who would not come out of his office on Saturday, 9/25/04 so speak to me. I spoke with Roger T, who is suppose to have some type of control, who told me that he could not do anything until monday. For the whole weekend I was not able to make any purchases or pay any bills because of Landmark's mistake. As of today 9/27/04, I have called Landmark 2 times to speak to Charlie Moore or Don Fullen who are not returning my calls.
Do not ever purchase a car from them. From my understanding in speaking with a security guard at the location they have had to settle 3 lawsuits out of court for the same error and the company is not doing good on car sales at all because of the way they treat their customers.
Latashia
HOUSTON, Texas
U.S.A.
1 Updates & Rebuttals
Bro
Texas City,Texas,
U.S.A.
You gave too much; These slimeballs send these letters out a lot.
#2Consumer Suggestion
Tue, March 28, 2006
Leave a $50.00 deposit. They will keep it everytime. These slimeballs send these letters out a lot. Not all people can get financing but some do. They suck. This is the worst in Houston by far. I know...I help people buy cars so they don't get taken.
