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  • Report:  #1383676

Complaint Review: L.A. Fitness of Clifton - NJ

Reported By:
Mina - Rutherford, NJ, New Jersey, USA
Submitted:
Updated:

L.A. Fitness of Clifton
NJ, USA
Phone:
9735744175
Web:
https://www.lafitness.com/Pages/clubhome.aspx?clubid=615&CLIFTON-New%20Jersey+GYUM&utm_source=google
Categories:
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 If you are looking for a gym in the Clifton - Montclair area BEWARE!!!! This L.A. Fitness has serious sanitary issues and for the last month and a half there have been live roaches in the showers and they have not been able to do anything about it. Upon bringing it to the managers attention and showing him pictures I was threatened not to put the pictures online as they will revoke my membership. After stating this they asked I text them the pictures and they will order a janitor. Since then I didn't go for a month and just went back today 7/7/17, I was ready to shower after my workout and almost every shower had garbage in it, finally after finding one that looked clean a cockroach ran down the shower wall onto the floor by my feet. Immediately I took pictures, didn't shower in the gym and after today I will never be going back to such a rundown fitness club. Upon your first step into the men's locker room, you'll have a pretty good overview of how poorly staffed this gym truly is. I have been going here for over 2 years and it has only been getting worse. Every week there's new janitors as they turn over rather quickly. Don't be alarmed if you tour this gym and upon walking in the locker room there are paper towels and garbage all over the floor, the trash bins are overflowing, the janitor is taking a snapchat of how dirty the locker room is, the guy walking in front of you spits on the ground, insects hiding in the Sauna, and you end up slipping as you walk into the bathroom as the floors reek of urine. This is the daily experience this LA fitness offers and for those who may question me I highly suggest you to go take a tour for yourself. Month after month the so called management of this gym gets numerous complaints of the dirtyness and yet has anything to do about it. I've been in customer service for 5 years mananging a shop and understand Janitors are available to businesses such as health clubs to keep them clean. This is common knowledge and there is no excuse for a gym such as LA Fitness that has thousands of memberships should be understaffed on janitors and have roaches in the bathrooms due to the lack of an exterminator. I highly advise everyone to take full advantage of the week guest pass offered before signing up to this gym and you will quickly see all that I have explained unfold.



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