Dianne
Seattle,#2Author of original report
Wed, January 29, 2003
I was unaware of the $99 charge on 1/17/02, as I had returned from a trip to visit family over the holiday and started divorce proceedings upon my return home 1/5/02. Thus, the charge apparently was on my statement and paid by me [my mistake]for the Initial Setup Charge even though the materials were returned immediately, return receipt requested. Sold my house, downsized and destroyed [burned] all old documents/receipts. They have agreed to issue a credit for the charge on 12/3/02. HOORAY and God Bless.