• Report:  #2571

Complaint Review: John Hancock Mutual Life Insurance Company - Alexandria Nationwide

Reported By:
- ft. richardson, ak,
Sat, July 01, 2000

John Hancock Mutual Life Insurance Company
Afba Building Po Box 1495 Alexandria, 22313-9905 Nationwide, U.S.A.
Insurance Companies
Tell us has your experience with this business or person been good? What's this?
Recently found out that I was lied to when signing up for a policy with john Hancock insurance they told me that my old policy would not be paid for like I thought it would that in time it would start to take money from the interest earned on it and that one day I would get a letter from my old policy saying that I owed them more money and they sold me a life insurance

policy that they told me was a wealth builder.

When I found out I got 2 check one for 118.00 and one for like 20.00 and I had been sending them about 30.00 for 2 years and that's all I got back and then i found out that thay had been sued and were suppose to contact everyone that had a policy with them to offer reimbursment i never got a letter or a phone call or anything dont let these people lie to you they will just to get you to drop your old policy and sign with them.

If i knew they were doing that i would have droped them and now i put so much money in that policy $59 a month since 1996 im afraid to cancel the policy and lose all the money that i've put into it i mean look at what happened with my suppose wealth builder.

Click here to read other Rip Off Reports on John Hancock

1 Updates & Rebuttals

I have to admit there are numerous agents that work for John Hancock that don't know what the hell they are doing.


Fri, January 18, 2002

They filed the following rebuttal to the above Rip-Off Report:

Their email: [email protected]

Their relationship to the company: Supporter

I have to admit there are numerous agents that work for John Hancock that don't know what the hell they are doing. All they want is the almighty commission.

I don't know what kind of policy you were sold, however, I do know there are numerous policies that do work the way they are intended to. I was an agent for the John Hancock Companies for 8 yrs and did very well. The reason for this is the fact that I was very knowledeable about all the products and I would lay the benefits out and the policy sold it self. No promises ever. There are no guarantees in life insurance except it will pay the face amount. However, it won't if there are any loans against them or if one is taken out with the intend to defraud or to commit sucicide within the first two years.

The major reason for my success with them is the fact that I held to basic principals. That being, I did for a customer what I would do for my own family and that I could look at myself in the mirror every day. I was never so hungry to try to scam people. There are many that will, so you do need to be careful.

I am sorry you have such a distaste for John Hancock, because they are one of the few that have been around forever, and I am sure they will still be here when others aren't and we are all dead.

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