- Report: #1350819
Complaint Review: Jerome's Furniture - Torrance California
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Author Not Confirmed
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Jerome's Furniture
18850 Hawthorne Blvd Torrance, 90504 California, USA
Phone:
858-924-1879
Web:
http://jeromes.guardianproducts.com
Categories:
Business Rating:
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Jerome's Furniture Guardian Protection Plan YOU MUST LIE TO GET CLAIM COVERED Torrance California
I purchased a leather living room set from Jerome's furniture. I also purchased the premium Guardian protection plan in case something happened to the leather like a stain, puncture, rip, etc. I noted a small puncture in one of the seating surfaces. I have no idea how it happened or what caused it. I called Jerome's "Oops" line to make a claim as punctures are expressly covered. Because I could not state definitively how the punchure happened, MY CLAIM WAS DENIED. I could have speculated that I may have been caused by a cat. Since I did not see it happen, it would be pure speculation and I am not in the habit of lying.
Rand Carstens
