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  • Report:  #1448930

Complaint Review: JB Tools Sales - Farmington Hills Michigan

Reported By:
James - Hanahan, SC, United States
Submitted:
Updated:

JB Tools Sales
23857 Industrial Park Drive Farmington Hills, 48335 Michigan, United States
Web:
https://www.jbtoolsales.com
Categories:
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On the website, they picture an antenna socket set for $14.88, free shipping. I clicked to order and the shopping cart showed the same socket set, as pictured on the website. I placed the order and minutes later I received the email confirmation for the order and it showed the picture of the socket set. When it was delivered all they sent me was one socket.

I contacted both companies to make it right. They did not!

This is a "Bait and Switch" fraud scheme. Wal-Mart says they are not responsible. Wal-Mart allows third-party companies to sell on their website, that the third party is responsible. I contacted both. The response from JB Tools was to offer a return. I want the item that was sold to me and presented three different times; on the website, shopping cart checkout and email confirmation.

Even after confronting both companies, over four weeks ago, the product is still listed the same way, as a socket set for $14.88 and free shipping.

"Bait and Switch" is illegal under the Federal Trade Commision; If someone complains they just let them return it. Most think that the dollar amount isn't worth pursuing the product displayed.

Here is the link still showing the fraudulent listing.

https://www.walmart.com/search/?query=70093&cat_id=0



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