• Report:  #3335

Complaint Review: James L. Joslin - Alameda California

Reported By:
- Alameda, CA,
Wed, September 13, 2000

James L. Joslin
1311 Webster, E213 Alameda, 94501 California, U.S.A.
(510) 522-6395
Computer Manufaturers
Tell us has your experience with this business or person been good? What's this?
I bought a Quantex laptop in July 2000. In late August 2000, four

keys on the keyboard stopped functioning. I cannot use the keyboard

without repairs.

I have been unable to contact Quantex by telephone or e-mail.

Quantex has not answered any of the many telephone numbers in their

owners manual or listed on the internet page. They have not

responded to any of my frequent e-mail requests for help.

I have a log of my efforts to contact the company.

The laptop appears to be poor quality and the 2-year warranty

apparently is worthless.

Based on my experience, I cannot recommend this company to anyone. I

would avoid all products and services offered by this company.

More specific information is available on request.

James L. Joslin

1311 Webster St., E213

Alameda, California 94501

(510) 522-6395

[email protected]

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