Joe
Tucson,#2Author of original report
Sat, February 28, 2004
After about a year of sending demand letters, we followed the advice in your book and sent the demand letter(++s) to the central office by fax. We also E-mailed the top person in charge about our concerns. ILX then had a fast talker contact us to convince us to settle for extra weeks,free vacations, anything but our money back. We perservered, and ILX agreed to $ettle with u$, on our term$. Thanks!