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  • Report:  #407919

Complaint Review: HSBC Bank Nevada N.A - Wood Dale Illinois

Reported By:
- Ozona, Texas,
Submitted:
Updated:

HSBC Bank Nevada N.A
P.O. Box 280 Wood Dale, 60191 Illinois, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I called the Co. because I hadn't seen my check $13.00 go through the bank. When I called, an Indian accented man said that I was very late and had to pay over the phone....$15.00 plus a late fee of 39.00.....I said "no" I use my electronic banking and will mail another check. I got a letter today about an increase in my interest rate from 2 yr no interest which is what I agreed to with Best Buy to 25.99 from a place called HSBC in IL.

I wish I had checked on this before I purchased anything from Best Buy....of course, how would anyone know the practices of the above? I will be cancelling my acct with them and NEVER buy anything from them again. They are crooks.

Betsy

Ozona, Texas

U.S.A.


3 Updates & Rebuttals

Billcoll01

MESA,
Arizona,
U.S.A.
I HAVE

#2Consumer Suggestion

Tue, January 06, 2009

NOT HAD EXPERIENCE WITH HSBC, ALTHOUGH I HAVE HEARD THE SAME STORY MANY TIMES. I PAY EVERYTHING IN PERSON OR ON THE INTERNET TO AVOID SUCH PROBLEMS. I WORKED AS A CONTRACTOR FOR HOUSEHOLD AUTO IN 2001 & HEARD THE SAME STORY ALSO. BUT WITH 0% DEALS, I DONT TAKE ANY CHANCES NO MATTER THE LENDER


Cory

San Antonio,
Texas,
U.S.A.
BIG RIPOFF!!!!

#3Consumer Suggestion

Tue, January 06, 2009

Couple years back, I purchased a TV on a 12 month no interest deal best buy had, financed through hsbc. I have never seen such a big scam and rip off. The first time,I mailed my check about 8 days BEFORE the due date AS RECOMMENDED on the bill. It didn't get credited to my account for TEN days. I called hsbc(best buy) and they were nice enough to refund the late fee. The SECOND time, I had mailed the check 12 days BEFORE the due date. They were still recommending 8 days on the bill. Those SOB's STILL hadn't credited my account by the 14th day. I called best buy's corporate office and raised hell, then called hsbc and those sob's went ahead and BACK DATED my account to show a timely payment and no late fee. There's no way in hell a check takes 12 or 14 days to get to CA from TX. Those guys are sitting on payments just to rack up late fees. The last and final payment I sent return receipt requested, just to have proof it had arrived so they didn't try and jack me for the whole year's interest. It was 4 days from the time it arrived until the time it was credited to my account. I had a similar account with GE. They are in FL. It took TWO/THREE DAYS, from the time I mailed it to be credited to my account. After that, I refuse to do business with ANY company that has hsbc as their finance company. I ask before I purchase. I haven't done business with best buy since. hsbc's business practices are costing these companies business yet hsbc is making the profit AFTER the sale. When are these companies gonna learn that they need to police their financier's?


Billcoll01

MESA,
Arizona,
U.S.A.
NOT A RIPOFF

#4Consumer Suggestion

Mon, January 05, 2009

EVERY 0 INTEREST AGREEMENT I HAVE EVER SIGNED STATED THAT IF I WAS LATE OR WENT OVER THE LIMIT, THAT THE 0% GOES TO THE CURRENT RATE FOR THE CARD. NEXT TIME STICK TO THE TERMS THAT YOU AGREE TO WHEN YOU MAKE THE PROMO PURCHASE!!

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