• Report:  #3407

Complaint Review: Hope's Christian Books - Eustace Texas

Reported By:
Sat, September 23, 2000

Hope's Christian Books
http://hopeschristianbooks.safeshopper.c Eustace, Texas, U.S.A.
On-Line Business
Tell us has your experience with this business or person been good? What's this?
This is a tiny company playing in a huge field trying to look like a big fish. The have some good prices (what lured me there), but they took too long to ship.

When I tried to inquire about my order, my first email bounced, then I called and the phone is never answered by a person--just a machine with no business name. When I finally got someone, they told me that the standard shipping time is 3 weeks.

I asked for a refund and then THAT will take up to a month!!! They were very rude to me and did not want to hear about how to improve their business (even though it says so on their site).

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