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  • Report:  #26820

Complaint Review: Homeside Lending Inc. - Jacksonville Florida

Reported By:
- Knoxville, TN,
Submitted:
Updated:

Homeside Lending Inc.
P.O. Box 44255 Jacksonville, 32231 Florida, U.S.A.
Phone:
800-342-7581
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Ihave had nothing with problems with this company since they bought my loan a few years a go. Back in December 2001 I was layed off of my job and was unable to make a full mortgage payment. I sent them a partial payment in which they returned to me stating no partial payments are acceptable. It took me several months to finally get caught up.

I sent them a payment on July 1, 2002 for $1723...3X's the amount of my payment, which should have put me one payment ahead. Instead, they have been charging me additional late charges and sent me a notice that my September payment is more that $100 dollars of what it should be, as they did in August.

You cannot talk to their customer service people with out getting in a major pissing contest. They are rude and have absolutely no sensitivity to their customers. All they want is "trumped" up late charges, one after another!!!!!

Pissed off Peg

Knoxville, Tennessee


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