In July ,2014 I received a living room set I had bought from HH Gregg at their store in Anderson, SC. I advised the deliver man that the couch had a hole on the front of it. He states they could send someone out to fix it OR I could have a new one ordered. I told him I did not want it fixed, that I wanted a new one ordered. He said OK.
After waiting several weeks, I comtacted the store and they said they would check on it and let me know. I also advised them that I had not received the $300.00 rebate that came with the purchase. They advised they would check on that as well. After waiting several more weeks I was visiting my sister in Anderson and went into the store to see what was going on. I was then advised they no longer made the livingroom set. I asked at that point if I could return the three pieces and exchange them for another set in the store. Keep in mind they have drug this whole ordeal along for months at this point. I asked again about my rebate. I was told the only thing they could do was fix the hole in the couch.
I have paid over $2000.00 dollars for a living room suite with a couch with a hole in it. A few days ago I received a check for $169.00 for my $300.00 rebate. How does a company rip people off and get away with it. I reported them to the BBB and they will only fix the couch and didn't even address the rebate. All I can say is treating people like this will one day bring you down.
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