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  • Report:  #1257155

Complaint Review: hh gregg - Pinecrest Florida

Reported By:
elentiii - cutler bay , Florida, USA
Submitted:
Updated:

hh gregg
11825 S Dixie Hwy Pinecrest, 33156 Florida, USA
Phone:
305 909 0064
Web:
www.hhgregg.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I bought a tv and 3 year service contract from hh gregg a year ago. A power surge, explictly covered in my contract, occurred which damaged my tv.

It is now 3 weeks later and the only action taken is that a repairman showed up yesterday with the wrong part, told me he'd order another one, and left. The warranty division is unresponsive and hh gregg customer service refers me to the repair company who refers me back to the warranty division.

I will never visit an hh gregg store again and I advise any potential customers to consider this a cautionary tale.

 



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