Sun, March 05, 2006
Even if you call the number some idiot in India, with a thick accent will only add to your problems and leave you hanging when he can't fix it. Save yourselves some trouble and buy a real PC.
Mon, January 20, 2003
Craig, Let's keep things accurate shall we?
First. Yes we all know nobody forced the guy to call a toll # to begin with. But HP being who they are alone should at least "have" a toll free number don't you think?
Second. He or anyone else for that matter shouldn't have to stare at a screen for an hour til their eyes bleed trying to "figure out" HP's site. HP as a computer manufacturer and distributor owes it to their current and potential customers to make their site as easily navigated as possible.
I for one tried what you asked even though I don't own an HP it took close to 20 minutes of reading thru various problems to finally find this one:
Now for some reason don't you think flaming the guy for needing some help with his system is a little much? Or is this a company standard that HP follows?
Sat, January 18, 2003
First of all if you don't want to call a Toll Number you don't have to. You made that decision on your own. HP Doesn't force you to call a Toll # you force yourself because you can't figure out the Hp WebSite. Second. EVERY PRODUCT HP MAKES HAS FREE SUPPORT AVAILABLE AT WWW.HP.COM. I repeat....EVERY PRODUCT WE HAVE EVER MADE. you Probably tried to look under the E-mail Support which may not be available. Next Time Try a Little HArd and use the Search Box on the Home Page. Try Typing ohh I dunno Pavilion 6535 Support, OR 6535 Trouble, or even 6535 (Insert problem here)