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  • Report:  #1503618

Complaint Review: HEWLETT PACKARD - PALO ALTO CALIFORNIA

Reported By:
THOMAS - Hernando, United States
Submitted:
Updated:

HEWLETT PACKARD
PALO ALTO, CALIFORNIA, United States
Web:
N/A
Categories:
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Hewlett Packard sent me an unsolicited offer to extend the warranty on my latop for which I already had an extended warranty. Their offer was better so I cancelled my existing warranty and went with theirs. Now a month later they don't wnt to honor the warranty without one claim for support being submitted. All they want to do is offer me a refund of the purchase price leaving me with no warranty. Poor bussiness practice to say the least.



1 Updates & Rebuttals

THOMAS

Hernando,
Florida,
United States
HP has done the right thing !

#2Author of original report

Fri, January 08, 2021

HP has just informed me that it will honor it's sale of the extended warranty. 

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