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  • Report:  #1509837

Complaint Review: Hewlett Packard - california

Reported By:
Cec - Encino, United States
Submitted:
Updated:

Hewlett Packard
california, United States
Web:
hp.com
Tell us has your experience with this business or person been good? What's this?

I have a Hewlett Packard laptop that is approximately one year old.  After Windows 10 updates, the computer doesn't recognize my printer and says it's offline or needs to have drivers installed.  I follow the virtual agents instructions to no avail.  When I ask to speak with a human tech support person, I get NO help.  No transfer.  NO telephone number.   I have spent many hours trying to resolve my printer issues.  How do I get to a live person?



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