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  • Report:  #994021

Complaint Review: Heartland America - Rapid City South Dakota

Reported By:
William - Bronx, New York, USA
Submitted:
Updated:

Heartland America
711 N. Creek Drive, Rapid City Rapid City, 57703-2220 South Dakota, United States of America
Phone:
888-9661233
Web:
www.heartlandamerica.com
Tell us has your experience with this business or person been good? What's this?
I order a pair of shoes that where to small. I return the shoes and ask that the refund be credit to my next order. Then I ordered a another pair of shoes that cost the same the returned shoes. I got a e-mail from Heartland AmericaDear Customer:

Sorry! The item(s) you ordered on 12/06/12 have been delayed. Your order information and expected date of shipment are indicated below. The item(s) will be shipped to you as soon as we receive them. Please feel free to reply to this email if you need further assistance or email us at [email protected].

Order Number: 25582838   Customer#: 8207469


Order Number:  25582838

Order Date:    12/06/12

BRONX NY 10456-2598

 I also have a bank statement that show how they  CREDIT me $49.99 and the Debit me $52.99 on the same day that they claim they gave me my refund

                    SHIP TO

PRODUCT NUMBER/    (SEE              UNIT

   DESCRIPTION      BELOW) QUANTITY  PRICE  STATUS



99020AO               1        1      49.99 BACKORDERED UNTIL 01/02/13

   11W MENS BLACK WAVE WALKERS



       Merchandise Net:                  49.99



Order Services

    PROCESSING FEE                        2.99

               Tax Amt:                   0.00

          Shipping Amt:                   0.00



             Total Amt:                  52.98



Payments:

            Charge Amt:                  52.98

               Balance:                   0.00



*************************** SHIP TO ADDRESS LEGEND ***************************

Ship To Address (1):  WILLIAM 1/8/2013Purchase with ATM card THA*THANE.COM 4 OF 5       7              CA


$48.00


$76.70


1/7/2013ATM fee DR AMT     41.00    ...0000


$2.00

$124.70


1/7/2013Purchase with ATM card FACEBOOK.COM*HP8M422CL     www.fb.me/cc   CA

$49.90

$126.70

1/7/2013Purchase with ATM card HEARTLAND AMERICA          800-966-1233   MN

$52.98

$176.60

1/7/2013ATM withdrawal ATM WITHDRAWAL   004333 1309 CLINTON AVE   US      Bronx          NY

$41.00

$229.58


1/7/2013Check paid


7153


$700.00

$270.58


1/7/2013Card purchase return HEARTLAND AMERICA          800-966-1233   MN

$49.99

$970.58

    


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