- Report: #1306403
Complaint Review: Heartland America - Internet
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Author Not Confirmed
Why?
Heartland America
Internet, USA
Web:
www.heartlandamerica.com
Categories:
Business Rating:
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Heartland America Impossible to cancel order; ripoff price; America Heartland was selling same item on eBay for 25% less Internet
Bought item via Heartland America's website. Said regular price was $222, sale price $99 + free shipping.
After adding misc. fees, total came to $125. Paid via PayPal. But when I googled to see what other companies were selling it for, I found that Heartland America sold the same exact item on a daily basis on eBay for about $70+$14.95 shipping.
Contacted Heartland America to cancel my order and was on hold for 50 MINUTES. Heartland rep said it could not cancel the order, even though it was not scheduled to ship for five days. Rep said PayPal had to effect the cancel. Called PayPal, who told me Heartland America had to cancel the order.
PayPal rep tried to resolve it with Heartland America, but was also placed on hold for more than 45 minutes and finally gave up.
THIS WAS MY FIRST EXPERIENCE WITH HEARTLAND AMERICA, AND I ASSURE YOU IT WILL BE MY LAST. I'M FED UP WITH RIP-OFF COMPANIES LIKE THIS.
