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  • Report:  #1493012

Complaint Review: Heartland America - Chaska MN

Reported By:
TC - Moreland Hills, OH, United States
Submitted:
Updated:

Heartland America
8085 Century Blvd Chaska, 55318 MN, United States
Phone:
800-229-2901
Web:
www.heartlandamerica.com
Categories:
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This is the coin in their catalog.

Heartland America has a habit if showing one item in thier catalog and shipping a different one, claiming it is the seller's fault. Their most recent catalog shows a clear picture of a 1909-S-VBD penny, which is rare and valuable. They sent a 1909-VBD penny, which is not rare and not worth much more than a penny. I have sent two emails to the seller, The Matthew Mint and to Heartland, but neither has responded. Their customer service claims it is the seller's fault. 

This isn't the first time they have palced misleading photos in their catalog, but it is the worst one so far and they refuse to honor their catalog or to at least send me a return label, so I do not need to pay to send back these fraudulent coins. 



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