Complaint Review: George S. May International Company - Park Ridge Illinois

I too worked for GSM International in Park Ridge, but not very long before my manager asked me if i was just not happy with the job..I agreed and wished her luck and walked... although I was merely an appointment setter.. I had just moved back to the city and needed work fast to be able to pay for my first apartment.( 21 years old..) my boyfriend told me of GSM as a place to get a quick job, told me I would probably get hired right away. Another of his friends had worked there for a year as a supervisor in that department as well, and probably got the job because he was such a good bullshitter himself.. I'm straying though.. no two departments seemed to be on the same floor, and I could have sworn they prohibited you from going onto a floor that you weren't working for,,funny now..I remember how some of the salespeople i passed going to the cafeteria used to give us all weird looks, like they were these untouchable, ultra successful guys in suits or something. HA! Sorry guys, you're probably evenmore pissed about investing your time with this company than i was, so please don't take it personal. back to my experience as an appointment setter... every day they wanted us to call at least 100 businesses to try to set up appointments for their reps to come out. Problem was, out of those hundred business or so that each person called a day, the leads were old, or used up to the point that only like 3, or 4 business owners seemed slightly interested at all to see any of these reps. The other 95% of these business owners had already "DEALT" with GEORGE MAY, and threatened to press charges if we called one more time... another sinister tactic I learned was that all leads that were requested to be taken off our list were just temporarily stifled for a few months, and were put back into the database. I evensaw quite a few businesses pop back up the next day or week after they had told me to take them off.Then you got these managers having weekly meetings and warnings to us that we're not calling enough businesses, but when you explain that all these places don't wanna deal with us anymore, they have no replies. One of my coworkers father was in and out of the hospital for treatment, and when her family would call about something important about her father's status, the company wouldn't even tell her that someone had called! margarita, I hope you are ok.. I feel so bad for all the people that have worked there, and for the people that have been bothered and ruined because of George May. Perhaps the company had a legit mission in the beginning, but after the original owner, they must have lost the patience and knowledge it took to truly help out business owners, and started relying on lazier, more aggressive bully tactics. How cheap. whenever a company becomes so huge, it seems that the ORIGINAL mission gets lost years after the company has grown and added several locations and departments. Miscommunication between departments widens, and the services become so confusing and changeable that you can't resolve any problem in less than a week. Look at SBC, a perfect example of a company that has grown so large, that they can't even keep eachother's departments current!

1)Demand that George S. May fax over the qualifications of ANY person they intend to send, before you let them in the door. EVEN for your SURVEY! Because the SURVEY is not a a real Survey it is a $100 to $350 sales pitch! YOUR PAYING to be pitched, might as well enjoy the show! They have a saying they use in the sales pitch (survey), "having the right man in the right place to do the right job for you" So if this is true they should have no problem with your simple request. 2) They have a very SLICK set of responses for your accountant should you attempt to consult your trusted bean counter. They will ask you to ask your accountant questions NO accountant can answer, BUT ask George S. May the SAME questions and DEMAND specifics BEFORE you sign the contract. Here is a great way to EXPOSE the George S. May sales person, IF you make it to day two of the survey there will be a meeting called the "prelim findings meeting" the sales person (they hate to be called out as sales people)will have a binder of, "BAD things your employees have said about you and the company" have them pull that part of the stack aside because they will say you can't look at the responses because they are bonded not to show you. Okay but have them HAND over the OTHER part of MOUND of paper they have generated. You will find that if the Analyst has done the George S. May presentation it will be only a few pages of cookie cutter charts and graphs with pat answers the computer spits out. The rest of the 1/2" stack will be FLUFF of old notes from other clients and or scrap paper! They do this to make you THINK the sales person has generated a great volume of work for you in under 24 hours. The survey takes only half an hour to do with the program they have. If you have let in the "analyst" to run a "survey" DEMAND they do not use the PC they brought but rather use your accounting software or do it by hand. Because the program they have will download YOUR companies financial data to George S May so they can check out your ability to pay. DO NOT LET THEM FAX OUT ANY DATA! NONE! DO NOT LET THEM TAKE A COPY OF ANYTHING! DO NOT LET THEM IN A ROOM ALONE WITH YOUR INFORMATION! DO NOT LET THEM TAKE ANYTHING TO THEIR HOTEL ROOM TO WORK ON! REMEMBER the REPORT to you is ORAL they should have no need to copy a thing! THE ONLY reason for them to put your data in their computer is so the pargram can make you look as bad as they can as fast as they can. BUT you say your so small you can't pay the fees, well in that case your exactly the client they want. They will have you beg, borrow or do what ever it takes to get their team in to make your company a power house. 3) Airline tickets make sure they send a LOCAL team in. They hire from all over the country and DEMAND they send in a LOCAL team that can drive in to your location (less then 100 miles) so you only need to pay a few bucks in gas! If they give you, "we have a team that is perfect for your company ready to go" but they need to fly in then demand they fax over the resumes of all parties coming in. They will not because that will expose the lie that is George S May International Company. They have no team HOLDING & READY for you they take whoever they have who has been thrown out of another company. The sales pitch has a call into COUNCEL (just a guy in a room coaching the sales rep)where the sales person asks councle to "hold a project manager strong in (what ever YOU said your issue is)and one or two other people strong in a variant of your issue. FOR REAL FUN DEMAND! That ALL CALLS to the COUNCLE TEAM be on speaker phone so you can ask questions of the wise team they have on hand working for you. They will get a few people in the room to play with you if you do this but it further exposes the sales person because they coaching can't be done. 4) If your attorney takes a look at the contract he or she will tell you it is not worth the paper it is written on except for the day to day costs that is where they NAIL you HARD. Have them send FORM 56 to you BEFORE the survey is done. That is if your foolish enough to let them in or you have already had the wool pulled over your eyes. THIS IS VERY SLICK they PROMISE a 2 to 1 return but it is not in the agreement! Have them modify the 56 at their office and OVERNIGHT mail it to you make sure the agreement includes the 2 to 1 savings they promised and WHEN you will start receiving the two to one return for every dollar spent in Management Services.