Anonymous
81623,#2Consumer Comment
Tue, August 06, 2013
Similar to your story, they added my son without my permission after I requested a "quote." He then obtained a vehicle and insurance. I followed all of their requests and sent in proof of insurance for my son multiple times, yet they still charged me and refused to remove it and is sending it to collections for $179. Now I have to take them to court because I have all the documentation proving everything was sent to them and that my son did indeed have his own coverage. They were unwilling to do anything for me after I had been with them for over 12 years and NEVER had a claim. I since cancelled my policy and switched to State Farm because of their unsavory business practices. I will not pay this bill and I will fight this at the highest level possible.
Chris
Tampa,#3UPDATE Employee
Fri, February 27, 2004
Sorry to say that your premium went up so much. I work for Geico. I do not feel that they did anything out of the ordinary. Let me ask you this: If your son asks to borrow your car to go to the store, or pick up his hot date for the weekend, is there a possibility that he will drive it? Of course you might let him. And your theory on 10 roommates is pretty uncommon. But if that was really the case we wouldn't really care. It's only family members, especially children that ALL insurance companies have what's called very bad loss experiences. KIDS DRIVE THEIR PARENTS CARS!!! Plain and simple. The insurance industry compiles all these accidents and payouts and finds the common denominators. Teenage kids even supposedly "excluded" get into accidents and drive at some point their parents cars. Lets say you have yournice 50k sports car. Corvette, mercedes, whatever... Your son got his license a few months ago but you never really told your insurance company. One day little Johnny has his winter formal and asks to borrow the nice car to impress his friends and you decide to let him. Because of course he's a "responsible kid" with "good grades" and a "good head on his shoulders". (BTW, spare me the BS, parents are not the best judges of their children's character, something of a conflict of interest you could say.) He takes it for a spin and in attempt to impress his date and his friends in the back seat, drives a bit carelessly and losses control and hits another car. Between his car, the other car and everyones medical bills how much do you think the bill is going to be? 100k or more for two totalled cars and medical liability for the other driver. Possiblely more if the other driver gets a good lawyer. And who is going to pay for it? Yep, that's right the Insurance company Geico. We can't deny the claim because you never told us about the terrible risk you have in your household. We don't have a choice. Geico just got RIPPED OFF. And we take it up the whazoo, and we know that there will always be cases of this, and risks that we cannot see, and people that will get away with things. But we will take action against things we can see and can control. And the question I ask to you is: how many times had your son driven your car to practice? to the store? around town? before you bought him the beater. Research shows: more than you you'd care to admit. Grow up and take a look at the bigger picture. You're not the only one who has to pay for these high rates of insurance. Next time you see your bill, think how many policy holders it takes to pay for a $100k claim that Geico never got the right premium for... -Chris p.s. and why do I mention this scenario as an example of 100k? Because it happened last week at work when the father called in to report the claim, and you're darn right we raised his premium and prorated it as of the accident. What do you expect?
Chris
Virginia Beach,#4Consumer Comment
Thu, January 29, 2004
This is not only common, but it IS THE INSURANCE LAW. This is the scenario: your son drives his own vehicle but lives in your home. He runs in to someone and hurts them seriously. He also finds out that he forgot to pay his insurance and it has been canceled (OR he does not have enough coverage for this injured person). That injured party he hit and his/her lawyer will sue YOUR POLICY whether you like it or not because he is a member of your household. Its called a "Family Auto Policy". Your company was simply getting the "right rate for the right risk involved" basically. EVERY single company does this. There are a few exceptions in certain states and in other states you can sign a waiver to release your liability from that driver. You can actually get a copy of the state law or statute from your state's Insurance Commisioner. The state insurance Commisioner also accepts complaints on insurance companies if you still think it was handled incorrectly, but he may tell you the same thing.
Richard
Chalmette,#5Consumer Comment
Sun, January 11, 2004
What Geico did is actually very common in the insurance industry. The company assumes that your son will at some point drive your car to the store, etc. I don't think this is unique to Florida. As far as your scenario with the 10 roomates, Geico would in fact raise your premiums in that case also, assumng that one of the roomates would eventually borrow your car. Not to say it's right, but that's the way it goes.
Richard
Chalmette,#6Consumer Comment
Sun, January 11, 2004
What Geico did is actually very common in the insurance industry. The company assumes that your son will at some point drive your car to the store, etc. I don't think this is unique to Florida. As far as your scenario with the 10 roomates, Geico would in fact raise your premiums in that case also, assumng that one of the roomates would eventually borrow your car. Not to say it's right, but that's the way it goes.
Richard
Chalmette,#7Consumer Comment
Sun, January 11, 2004
What Geico did is actually very common in the insurance industry. The company assumes that your son will at some point drive your car to the store, etc. I don't think this is unique to Florida. As far as your scenario with the 10 roomates, Geico would in fact raise your premiums in that case also, assumng that one of the roomates would eventually borrow your car. Not to say it's right, but that's the way it goes.