Patricia AnnValley View,
Thu, October 15, 2009
I know what you mean. The customer service is something to be desired. I have bought 2 gateway computers through hsn....one for my daughter and then one for a friend. I called on the one my daughter has and it is just barely out of warranty.
I called on my friends computer that I purchased because I couldn't use the tuner. I called Gateway and they told me that was not part of the warranty issues and it would cost me 59 dollars for 30 minutes worth of phone help. I could put that on my card. I told them to forget that idea, I would keep at it and figure it out.....
Customer service??????? What is that to Gateway...I hope this will help ward other people off from purchasing a Gateway computer.