- Report: #1452457
Complaint Review: FREESHIPPING.COM - Rocky Hill Connecticut
Reported By:
Roberto -
Blaine, Minnesota, United States
Submitted:
Updated:
-
Author Confirmed
Why?
FREESHIPPING.COM
500 Enterprise Drive, 2nd floor Rocky Hill, 06067 Connecticut, United States
Phone:
1-800-869-5597 or 1-800-5
Web:
https://www.freeshipping.com/signin
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FREESHIPPING.COM This company is owned by Clarus Commerce 500 Enterprise Drive 2nd Floor Rocky Hill, CT 06067 They charged my bank account $ 12.97 for seven consecutive months. Rocky Hill Connecticut
I cancelled my "subscription" which supposedly had been opened by my wife, but she denies ever signing for anything that will cost her money. I believe that the name itself of the company is misleading. The company is called 'free shipping" but it is not free. It cost $ 12.97 for whatever services they say you can get from them, but in fact this is a rip off. You only have to see the number of reports filed here in this website about this company.
We should put this company out of business and its owners in jail.
I am going to write to the Attorney General of my state (and also of the State of Connecticut) where the parent company for this company is located so that they can investigate these people who are preying on innocent people, and as in the case of my wife, an elderly woman.
Please contact your Attorney General and tell them about how you have been victimized by this company. Publishing our complains here will not provide justice.
Roberto M. Rodriguez
2 Updates & Rebuttals
Roberto
Blaine,Minnesota,
United States
Thanks Mike
#2Author of original report
Mon, July 23, 2018
The company has promised to refund all the moneys paid by my wife and supposedly the credit has already been processed at their end and should appear in my bank statement in the next few days.
Therefore, I withdraw (or want this clarification) to be added to my report. The problem has been resolved to my satisfaction.
Roberto M. Rodriguez
Mike
Middletown,Connecticut,
United States
FreeShipping.com Inquiry
#3UPDATE Employee ..inside information
Fri, July 20, 2018
Hello,
I apologize for any confusion you or your wife had with FreeShipping.com. I would be happy to explain how you joined, as well as issue you a refund for any incurred membership fees. However, I'm unable to locate your account using the information provided here. Can you please email me directly at [email protected] and reference Customer Loyalty #RR720?
Thanks
Mike
FreeShipping.com
Customer Service Manager
