• Report:  #1481

Complaint Review: Fleet National Bank - Wilmington Delaware

Reported By:
- Manitou Beach, MI,
Sat, March 04, 2000

Fleet National Bank
P.O.Box 15480 Wilmington, 19850 Delaware, U.S.A.
Credit & Debt Services
Tell us has your experience with this business or person been good? What's this?
Imagine my outrage at discovering Fleet Credit Card Services had raised my interest rate from a fairly decent 9.90% to 27.57%! This when my account with them has never once been paid late!

After realizing what had happened, I got out all my back statements from them, and discovered this had started in November 1999-it is March 1,2000 when I see what's been going on.

Of course I called them immediately to straighten this out, only to find out they did this ON PURPOSE--based on some credit report they received from a company called TransUnion, back in Sept 1999(and I was told I was sent a letter advising me of this action, but of course if I had received it, I'd have been arguing this out with them THEN).

The person I talked to would not tell me what it was that Fleet didn't like, and said I had agreed to this when I accepted their Edvance card--not KNOWINGLY I didn't---and that they were within their rights to raise my rate even though my account with them has NEVER been delinquent! I don't see how this can even be LEGAL, and have filed a complaint with the BBB online, but heard nothing back so far.

How can a credit card company nearly triple my interest rate on an account in good standing? I want my 9.90% rate back, a credit for all the extra I've been charged, and a BIG appology from Fleet!

Click here to read other Rip-off Reports on Fleet Bank

Featured Reports
Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!