Robert
Irvine,#2Consumer Comment
Sat, March 09, 2013
Mortgages are DUE on the 1st of the month. Banks do give you a 15 day grace period before they assess a late payment penalty. But that does not take away from the fact that your payment is still DUE on the 1st. So unless their web site was down for 15 days, you had plenty of time to make your payment and still be considered "on-time".
In fact in 2013 Feb 15th was a Friday, and the Federal Holiday was not until Feb 18th. So there is no "grace period" because of the holiday..because the payment was due BEFORE the holiday.
As for why 3 people told you there would be no late fees, I would bet that it is a case of "selective hearing" on your part.