- Report: #1508656
Complaint Review: Firestone - DeWitt NY
Reported By:
Robert -
Chittenango, NY, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Firestone
DeWitt, NY, United States
Phone:
3155064035
Web:
Dewitt ny
Categories:
Business Rating:
(0)
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Firestone Trying to sell unnecessary parts and repair DeWitt NY
Ill try to make this as short as possible. Ive been a customer with a firestone credit card for over 10yrs. Going from Florida to Virginia beach to Syracuse ny. Once in Virginia beach they told me something had to be replaced and when i came down to look at it i realized it was totally fine and i talked to the manager and told him i would leave as a customer if they didnt compensate me for past services as now i didnt know what really needed to be done or they were just selling me services i did not need......so he did so by having firestone send me a check for a percent of my past bills......fast forward to this week in dewitt.
I purchased aftermarket rims and lugs online and asked the dewitt store if i can buy tires from them and install them on my car with new rims.....they said sure. And the total cost includes tires. Mount balance road hazard and the air sensors for airpresure.....the sensers were quoted at 80 a piece and my cost would be 320 for 4......so i called silver city tire in onieda ny and asked for the same quote....they gave me the price with sensors being 54 a piece but then he asked why i was replacing my sensors. And i said i thought i had to because of firestones quote.....they said absolutely not after 2016 they started making the sensors so they could be moved to a different rim.....so again the firestone store is selling me what i dont need....to the tune of 320.00. In todays world with covid and employment issuses its really sad that a company is swindling customers this way. We arent talking about 20 or 40 bucks 320 is half of a weeks pay.......i mean what the hell??
So needles to say firestone has lost me as a customer and anyone i can convince not to go there. As well i cut up my credit card......i am aslo considering talking to lawyer about this because if it happened to me twice im sure it has happened to many many other people as well. Maybe a class action lawsuit is needed?
Robert a kellar 2018 buick regal sportback. 2016 buick encore and 2011 buick lacrosse
315 748 6919
