- Report: #1489759
Complaint Review: FINGERHUT/ PILOT SHIPPING - MN St. Cloud
Reported By:
PATRICIA NEVES -
CALIFORNIA, RESEDA, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
FINGERHUT/ PILOT SHIPPING
6250 Ridgewood Road MN, 56303 St. Cloud, United States
Phone:
9526563700
Web:
WWW.FINGERHUT.COM
Categories:
Business Rating:
(0)
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FINGERHUT/ PILOT SHIPPING I am client from Fingerhut I made an order online on the 11/28/2019 for a Samsung Television The delivered was schedule for the 12/12/2019. I took the day off to make sure I was home for the delivered Until today I have not received the television. Saint Cloud, 56303Phone: (952) 656-370 MN St. Cloud
I am client from Fingerhut I made an order online on the 11/28/2019 for a Samsung Television The delivered was schedule for the 12/12/2019. I took the day off to make sure I was home for the delivered Until today I have not received the television.
Fingerhut refuse to refund the money back to my account and require by the 1/2/2019 for the payment of $103.00 I have try over and over again contact the shipping they have used they put me on hold for hours and when someone answer they have no idea where the shipment is.
The shipping account is from Pilot shipping track 089152122 Fingerhut accounts 2707629445 I am really flustered because the shipping company Fingerhut refuse to give me any answer about the situation I have send 5 letters to the Fingerhut requesting them to start investigation about my product.
they refuse to do so they want me to wait 90 day before at the same time they want me to do the minimum payments for the television if i refuse to do that will hurt my credit score i really need this to be resolved Asap I already have lost lots of point because the purchased was over $2000.00 dollar that already drop my credit score because i use the credit to by the television.
I am extremely upset that I can’t get any answer from Pilot or Fingerhut and this is getting me worried Please help this resolved this matterBusiness Name: Bluestem Brands, Inc.Address: Saint Cloud, MN 56303Phone: (952) 656-370
1 Updates & Rebuttals
Robert
Irvine,California,
United States
Delivered
#2Consumer Comment
Tue, December 31, 2019
Going to their site, the tracking number you posted shows it was delivered to an address in Reseda(Website doesn't give details) on 12/6.
So either
1. It was delivered and someone stole it from your door
2. It was delivered to someone else because you weren't home and they never told you. Such as if you live in an apartment complex sometimes they will deliver it to the office.
3. The delivery information on the site is wrong.
