After my van was hit, I was sent to Fact-O-Bake Paint and Body Shop, in westside Jacksonville, Fla., for the repair work. The clowns at this "shop" kept my truck a total of 4 weeks and were unable to do a complete repair. My insurance company is now sueing to reclaim the moneys paid to this shop and it's owners, and are paying to have the repairs redone by another shop. I am driving around Jacksonville with a large sign on the roof of my van that says "Ask me how Fact-O-Bake ripped me off!", and it has my cell phone number for people to call. In the last 4 weeks, I've gotten over 200 calls about the sign, so I know I'm hurting their business !