- Report: #1340058
Complaint Review: Exxon gas station - houston Texas
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Exxon gas station
13575 alief clodin houston, 77082 Texas, USA
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Exxon gas station scam money at gad pump houston Texas
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I already suspicious this location twice before. But this time I will not let this go because a lot of people will be out in same situation like me. The last 2 times I was pay more than I usually paid and this time, I drove my car untill it almost drain the tank. only 10mins left o the range ( I'm driving acura mdx 2014, it has sensor to range the distance) . pump in almost 2 gals and guess what.. the range not even move a mile.. and I drove to costco and pump in 18 gals, which is exact the amount of gas I am always fill in. Hope, someone have this problem at this location report in. Anyone know any other report site that I can use to report this thing.
1 Updates & Rebuttals
Robert
Irvine,California,
USA
Let me answer your question
#2Consumer Comment
Sun, November 27, 2016
If you think the gas pump is inaccurate you can report it to your State's Weights and Measures(or equivalent) department. In Texas it would be the following link
http://www.texasagriculture.gov/RegulatoryPrograms/WeightsandMeasures.aspx
They will want to know the date, time, exact pump, and any other circumstances such as weather. They will investigate the pump and if found inaccurate the station will be required to repair it or get fined. It is unlikely you will ever know the result of the inspection.
But before you do this a few things for you.
First, you did not pump "almost 2 Gallons" of Gas. You pumped 1.07 gallons...that is just over 1 gallon.
Second by your claim that the sensor didn't move at all says you don't think you got ANY gas. So you could have pumped 1, 2, or 100 gallons and nothing would have come out...right? If that was the case how come they haven't been reported by anyone else? Or are you just the one person in the hundreds of customers in a day who is "smart enough" to realize something is wrong?
Third..you state you ALWAYS get 18 gallons of gas. Well the 2014 Accura MDX Fuel tank has a capacity of 19.5 gallons. So again if you are trying to insinuate that somehow you should not have been able to fill 18 gallons of gas...if you were close to empty 18 + 1 is still 1/2 gallon "leeway" and you can often get a bit more past the rated capacity.
Fourth..many of these "sensors" have what can best be described as a "reset" point. Where if you run it almost empty they don't expect you to just put in a gallon or two and use the sensor as a reliable number. They expect you to fill it up(or put in several gallons). So it is possible that the range didn't change because you didn't put enough gas in.
Of course now I know that you will say But..But..But...on every point and that's fine. Take it or leave what comments I made. And if you truly don't believe the pump was inaccurate then as stated report them to the State.
