- Report: #89271
Complaint Review: Express Tire - Temecula California
Reported By:
-
Murrieta, California,
Submitted:
Wed, April 28, 2004
Updated:
-
Author Not Confirmed
Why?
Express Tire
40915 Winchester Rd. Temecula, 92590 California, U.S.A.
Phone:
909-296-6699
Web:
N/A
Categories:
Business Rating:
(0)
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Express Tire / Winchester Express Tire won't honor 100,000 mile warranty after only 30k miles ripoff Temecula California
Shopping for tires I decided to go with "expensive" toyo tires. They had a 100,000 mile warranty. After 30,000 miles I have one tire cut-up and bald, another that leaks air at the rate of 10-20psi per day. I go back to express tire. I tell them of my concerns. I also tell them that I am skeptical of the "stated warranty" I recieved when I purchased the tires. The manager says yep...100,000 mile warranty.
After waiting in the holding pen for 1 hour I was told they can't honor the warranty because there is no record of my rotating the tires...Now mind you, these have less then one-third of the stated milage covered by the warranty.
The other tire they won't even look at because I put fix-a-flat into it.(?) I thought this was a common product. Shouldn't tire shops be up on it's use?
These guys are as dishonest as they come.
If you have sense, stay away from EXPRESS TIRE Temecula CA.
James
Murrieta, California
U.S.A.
After waiting in the holding pen for 1 hour I was told they can't honor the warranty because there is no record of my rotating the tires...Now mind you, these have less then one-third of the stated milage covered by the warranty.
The other tire they won't even look at because I put fix-a-flat into it.(?) I thought this was a common product. Shouldn't tire shops be up on it's use?
These guys are as dishonest as they come.
If you have sense, stay away from EXPRESS TIRE Temecula CA.
James
Murrieta, California
U.S.A.
1 Updates & Rebuttals
Jayson
Killeen,Texas,
U.S.A.
Did you rotate your tires?
#2Consumer Suggestion
Wed, June 16, 2004
I realize that you were under warranty, but did you have the tires rotated? You left that out
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