• Report:  #1072814

Complaint Review: Econo Lodge - Marion Illinois

Reported By:
Anonymous - Saint Louis, Missouri,

Econo Lodge
1806 Bittle Place Marion, IL 62959 Marion, 62959 Illinois, USA
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Do not stay at this establishment.

Read what you are signing - I was promised Wi-Fi was available thru the property. It did not work. It was blamed on my computer anda router problem by one employee. I have a brand new HP and everywhere else I have stayed on my trip have had absolutely no problems whatsoever).

Another employee says they only advertise it as working in the lobby. I specifically asked when I checked in if Wi-fi was available and had also called prior to arrival.

The carpets are torn. There is no AC in the halls. By the elevators (which Im glad I did not have to go in) had an industrial fan by some old end tables and assorted bedsheets/bed linens (this is in the main hall!)

My room had just been "cleaned" and smelled like horrible lemon cleaner. I turned on the fan which got rid of that odor only to have it start smelling like urine.

When I asked for a refund hidden in the pet and smoking policies is one sentence that says if you are in your room more than 10 minutes there is norefund. I paid almost 160 dollars to sit on the bed and try to get internet before asking for a refund.

Do your research - read the reviews and how disgusting this place is. The management is rude, intimidating and deceiptful. Never, ever would I stay hereagain and I recommend you don't do the same. Shady business practices and a health hazard.




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