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  • Report:  #1191285

Complaint Review: ECONO LODGE LAKE HARMONY PA - White Haven Pennsylvania

Reported By:
THE NERVE OF THESE PPL - POCONOS, Pennsylvania,
Submitted:
Updated:

ECONO LODGE LAKE HARMONY PA
Route 940, HC 1 Box 35 White Haven, 18661 Pennsylvania, USA
Phone:
5704970992
Web:
http://www.econolodge.com/hotel-white_haven-pennsylvania-PA375
Categories:
Tell us has your experience with this business or person been good? What's this?

THE "MANAGER" GOES BY SEVERAL NAMES. DEE, DEPAK, DUPA, DIGNA, and DUPIK. HE PROMOTES ROOMS GOING FOR $140.00 A WEEK; WHICH IS A SINGLE ROOM, AND WHEN YOU GET THERE, THE ROOM IS NO LONGER AVAILABLE. ITS A CLASSIC CAR SALEMAN MORE AND THE NEXT BEST THING AFTER THAT ROOM IS ROOM THATS $245.00 A WEEK; WHICH IS A 2 BEDROOM SUITE. BUT WAIT IF YOUR UNABLE TO PAY THAT HE WILL COVER WHATEVER YOUR UNABLE TO PAY IF YOU DO WORK AROUND THE PROPERTY. I'M ON VACATION, I'M NOT LOOKING TO WORK. HE SAYS I CAN CHOOSE A ROOM AND WITHIN THE SUITE AND HE WILL RENT OUT THE OTHER. IS THIS EVEN ALLOWED. I EXPLAINED THAT FOR RIGHT NOW I CAN PAY 200 CASH. HE SAID THAT HE WILL HAVE TO PAY THE $45.00 + TAX IN ORDER FOR ME TO GET THE ROOM BUT THAT HE WILL DO IT SINCE THE ROOM I ORIGINALLY WANTED WAS NO LONGER AVAILABLE.

THE ROOM REEKED OF CAT URINE AND FECES. I HAD TO WHIP EVERYTHING DOWN IN THE ROOM. THE PILLOWS AND MATTRESSES ARE OLD NOT COMFORTABLE. I HAD AIR FRESHNER AND INCENSE ON HAND BUT FOR THE NEXT 2 DAYS I LOOKED AROUND THE SWEET BECAUSE THE SMELL WAS NOT GOING AWAY. IN THE BACK ROOM OF THE SUITE, UNDER THE LAST DRESSER DRAW I FOUND HOTEL TOWELS WITH FECES WRAPPED UP INSIDE. TERRIBLE! NO WONDER WHY THE SMELL WAS SO STRONG AND UNRELENTING. THE NEXT DAY THE MANAGER COMES TO THE MY DOOR WHICH WAS AJAR AND COMES RIGHT IN WITH MUCH OF AN ANNOUCEMENT WITH A STRANGER STATING THAT HE HAS SOMEONE HE WANT TO SHOW THE ROOM TO. I SAID WHAT ROOM? THIS IS MY SUITE. HE STATED THAT THIS IS MY SUITE AND THAT I OWE HIM MONEY IF I WANTED TO HAVE THE SUITE TO MYSELF. I WAS LIVID AND DEMANDED THAT HE GIVES ME MY MONEY BACK AND THAT I WAS LEAVING IMMEDIATELY. HE SAID HE WILL GIVE ME THE BALANCE ONCE I HAVE ALL MY THINGS OUT OF THE ROOM. I DID JUST THAT AND I HAD TO WAIT ALMOST 2 WEEKS FOR MY REFUND. HE IS A CROOK AND LIKE MOST PEOPLE FROM INDIA A HORRIBLE BUSINESSMAN. 



2 Updates & Rebuttals

D Patel

Pennsylvania,
Wrong complain

#2REBUTTAL Owner of company

Mon, December 15, 2014

 this person was never rented room with some one and was give the suite with one bed room at price of room.

upon checkinn was asked if you have any pet and was answered no.when discovered that place was full with snake and rats was told to leave and was refunded the rest of money.this person was so careless that he left his snake in the room which was found in other room.the guest of that room released the snake outside in the woods.when we informed him about it he threatened me by telling I ma going to complain everywhere and you are finished.what ever is mentioned in this complain is all wrong this is franchisee hotel and we donot allow pet exept is a service dog and upon check inn he was made aware about that.he was refunded the balance upon check out.


THE NERVE OF THE PPL

NEWARK,
New Jersey,
HOW COULD I FORGET?

#3Author of original report

Tue, November 25, 2014

THE PILLOWS HAVE ABSOLUTELY NO FLUFF TO THEM. THE WERE DEAD BUGS UNDER THE BED. THE FLOORS APPEARED TO BE VACCUMED ON THE SURFACE BUT UNDER THE BEDS AND TABLES WERE FOOD, WRAPPERS, AND DEAD BUGS. THE ROOMS HAVE AMENITIES THAT DONT EVEN WORK. THE COFFEE MAKERS ARE DIRTY AND GREASY. THE OVEN AND STOVE TOPS ARE DISGUSTINGLY DIRTY. THE MAID SERVICE IS ALL BUT 2 PEOPLE (WHICH IS HIS AUNT AND UNCLE WHO DONT SPEAK ANY ENGLISH);AND WHO ARE ELDERLY AND NOT CAPABLE OF PUTTING IN THE ELBOW WORK NEEDED TO GET THESE ROOMS INTO TIP TOP SHAPE FOR THE NEXT PATRONS. THE CONTINENTIAL BREAKFAST ISN'T AVAILABLE DAILY. COFFEE WITH NO CREAMER. THIS PLACE IS AWEFUL. THIS LOCATION IS BY FAR A FAMILY PLACE. IT'S TOO DIRTY AND DINGY TO BE A FAMILY PLACE. CHILDREN SHOULDN'T BE SUBJECTED TO A SUCH FILTH. THOUGH ITS LESS EXPENSIVE THAN SOME OTHER NEARBY HOTELS, YOU SHOULD PAY THE EXTRA $5.00 THAT SOME OTHER HOTELS CHARGE AND GO THERE. 

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